Summary
Per Se has an immediate need for WEDM Field Service Technician. As a technician you will have skills as a good communicator, and the mechanical and electrical knowledge to repair, troubleshoot, modify and test complex technical problems on Laser Machining products. Extensive travel within a set geographical area is required and occasional travel throughout North America. This is a Direct Hire role.
Responsibilities
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Travel to customer locations to diagnose complex technical problems and perform on-site repair.
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Examine machines mechanically and perform repairs by dismantling machines and rebuilding mechanically.
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Diagnose technical problems and troubleshoot via telephone.
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Communicate professionally and effectively with customers via telephone.
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Effectively interpret schematics and block diagrams to analyze and troubleshoot problems.
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Document in detail product problems and resolutions.
Preferred Skills and Expertise
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Working knowledge of how to read mechanical drawings and wiring diagrams.
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CNC programming skills a plus
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Ability to operate computer using windows operating systems.
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Excellent oral and written communication skills.
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Extensive travel necessary
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2 year Electronic or Technical Degree.
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Experience as field service in the machine tool industry a plus.
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Skilled in Electrical measurement and inspection techniques. (Voltmeter, Oscilloscope and other measurement equipment).
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Experience in troubleshooting and repairing mechanical problems.
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Skilled in mechanical measurement and inspection techniques. (Dial Indicators, Micrometers, and Calipers).