Page Auto Collision Center is the ONLY Toyota and Honda OEM certified body shop in the State of Michigan. We have 150 years combined auto body repair experience, and This is an Amazing opportunity in a family owned business. Come join our growing collision center! We truly care about our employees and their families. We also support your career goals with long-term career advancement in management; because we know our success comes from yours. We are seeking a skilled and experienced Body Shop Manager to oversee our automotive repair center. The Manager will be responsible for:
· Develops business through insurance adjusters, customers, and other sources to assure an adequate sales volume.
· Provides a reasonable department operating profit and maintains customer satisfaction standards while controlling expenses.
· Directs the activities of body shop employees in performing body repairs, including meeting time schedules and productivity levels and maintaining quality standards.
This is a hands-on role that requires strong leadership, technical expertise, and excellent customer service skills.
Requirements:
· Strong mechanical knowledge and understanding of automotive repair techniques
· Proficiency in auto body repair, including dent removal, sanding, painting, and finishing
· Ability to estimate repair costs accurately
· Two to four years related experience and/or training; or equivalent combination of education and experience.
· I-CAR Certificate of Advanced Training
· Automotive Service Excellence (ASE) Certifications
· 3 years of CCC estimating experience preferred
· Toyota & Honda experience highly preferred
· Experience with auto glass repair and replacement is a plus
· Familiarity with dealership procedures and standards
· Attention to detail and ability to deliver high-quality workmanship
· Strong problem-solving skills and ability to work independently or as part of a team
· Excellent communication skills
Job Responsibilities:
· Forecasts goals and objectives for the department and strives to meet them.
· Hires, trains, motivates and monitors the performance of all body shop employees.
· Prepares and administers an annual operating budget for the body shop.
· Directs and schedules the work of all body shop employees.
· Establishes and maintains good working relationships with insurance adjusters.
- Establishes and maintains good working relationships with customers to encourage repeat and referral business.
· Implements aggressive marketing plan to increase body shop business.
· Monitors technicians' daily productivity reports and corresponding payroll records.
· Gives fair estimates on costs and time required for body work.
· Follows up on parts department orders to ensure parts availability.
· Monitors progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed.
· Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
· Checks quality of completed work.
· Handles customer complaints immediately and according to dealership's guidelines.
· Monitors paper flow to ensure that all documents are accounted for, filled out completely and legibly and filed or distributed to the appropriate parties.
· Prepares final billing for completed repair orders.
· Controls accounts receivables for body repair work.
· Understands, keeps abreast of and complies with federal, state and local regulations that affect body shop operations, such as hazardous waste disposal, OSHA Right-to-Know etc. Provides necessary training.
· Ensures that proper safety equipment is available and being used properly.
· Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed.
· Monitors the maintenance of paint booths, frame straightening equipment, and other large fixed assets to ensure long-term usage and value.
· Keeps abreast of new equipment and tools available and recommends purchases.
· Ensures that the work areas and customer waiting area are kept clean.
· Attend training, information sessions and workshops recommended by Senior Leadership Team
· Store CSI performance review and follow up within 24 hours
· Attends managers meetings.
· Maintains professional appearance.
· Other tasks as assigned.
Full Job Descriptions:
· Develops business through insurance adjusters, customers, and other sources to assure an adequate sales volume.
· Provides a reasonable department operating profit and maintains customer satisfaction standards while controlling expenses.
· Directs the activities of body shop employees in performing body repairs, including meeting time schedules and productivity levels and maintaining quality standards.
Are you searching for a career that you will be very well compensated for, gives you the opportunity to broaden and improve your skill set, make a great living, and also have fun in an employee-oriented environment? That’s what Page Automotive is all about. Page Collision Center has been serving Metro Detroit for over 55 years. We have 150 years combined auto body repair experience, and we are the ONLY collision center that is certified by Toyota and Honda OEM factories. This is an Amazing opportunity in a family owned business. Come join our growing collision center! We truly care about our employees and their families. We also support your career goals with long-term career advancement in management; because we know our success comes from yours. Build a stable career with career growth opportunities while having fun with a friendly and supportive team. Page Automotive is an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Keywords Automotive, estimator, estimating, appraisal, growth, advancement, collision repair, collision center, auto body, autobody, body shop, I-CAR, ICAR, dent repair, PDR, paintless, bodyman, body man, body tech, bodytech, auto body tech, auto tech, collision tech, collision technician, dealership, ASE, body shop, bodyshop manager, collision center manager
Job Type: Full-time
Pay: $110,000.00 - $135,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Relocation assistance
- Tuition reimbursement
- Vision insurance
Schedule:
Supplemental pay types:
- Bonus opportunities
- Commission pay
- Signing bonus
Experience:
- Automotive Repair Shop management: 4 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person