House of Cards is Nashville's newest and most unique dining and entertainment experience. Magic-themed dining concept for 21+ also offers American cuisine & craft cocktails in elegant digs. The brainchild of entrepreneur and real estate investor Bill Miller, Icon Entertainment owns and operates establishments in Nashville. The company has acquired commercial real estate totaling six properties and over 110,000 square feet in downtown Nashville, including the Johnny Cash Museum, Nudie’s Honky Tonk, House of Cards, Skull’s Rainbow Room, Johnny Cash’s Bar & BBQ and the Patsy Cline Museum. About Icon Entertainment Group Founded by celebrated entrepreneur and real estate investor Bill Miller, Icon Entertainment Group owns and operates some of the most popular establishments in Nashville – including the Johnny Cash Museum, Patsy Cline Museum, Nudie's Honky Tonk, House of Cards, Johnny Cash's Bar & BBQ and Skull's Rainbow Room – as well the Music City Threads merchandise line. Since opening the Johnny Cash Museum in 2013 – the first component of a presence in downtown Nashville that is now comprised of more than 100,000 square feet of commercial real estate – Icon has welcomed millions of patrons from around the world to its dining and entertainment establishments. The Johnny Cash Museum was voted Best Music Museum in the 2023 USA Today/10Best Readers’ Choice Travel Awards, while Forbes, Time, Rolling Stone, Condé Nast Traveler, National Geographic, Southern Living, Marie Claire, AAA and TripAdvisor are just a few of the outlets and organizations that have honored and awarded Icon’s establishments with distinction, solidifying their status as “must-visit” Music City attractions and dining experiences. For more information, visit: IconEntertainment.com
A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the computer system, show guests to their table and bid guests farewell as they leave. The Host must be able to carry natural conversation with guests without sounding scripted or intrusive.
- Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
- Use visual cues to seat guests in either the bar or dining area depending on their preference
- Answer incoming calls to the restaurant and provide appropriate service
- Manage the flow of guests into the Dining and Bar areas, provide accurate wait times to incoming guests if appropriate
- Tend to special guest needs and requests
- Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
- Contribute to team effort by accomplishing related results as needed
- Must be able to read menus
- Must be able to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
- Must be able to clearly communicate guests' needs to W/Ws, Bussers, Managers, etc.
- Must be able to hear well in a loud environment in order to answer telephone and respond to guest requests
- Must be able to walk and stand during entire shift
- Must be able to reach, bend, stoop and wipe
- Must be able to carry trays or supplies (10-30 lbs.)
- A desire to help out where needed and work as part of a team
- Passion for providing extraordinary service
- The ability to thrive in a fast-paced environment
- Flexibility to work a variety of shifts
- 6 months experience in a full-service restaurant preferred
- Must be upbeat, outgoing and positive
- Ability to work effectively within a team
- Ability to effectively communicate on the telephone.