20 Best Technical Account Manager jobs (Hiring Now!)

Technical Account Manager - Greenville, NC
IMA LIFE North America —Winterville, NC
Maintain a valid clean driver license and passport without restrictions. Working knowledge of common mechanical and electrical tools and instruments used for…
$80,000 - $95,000 a year
Quick Apply
Outside Sales Account Manager - Industrial Distribution - (Min 3 years of exp req)
T&A Industrial Distributors —Fox Valley, WI
Experience with cutting tools, abrasives, power tools, hand tools, measuring devices, safety products, janitorial and MRO supplies is preferred.
From $60,000 a year
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Account Manager / Sales Engineer
Impro Industries USA, Inc. —Naperville, IL
Bachelor degree with mechanical engineering background (plus). Prepare and deliver technical presentations explaining products or services to customers.
From $75,000 a year
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Contract Sales Account Manager
Iceberg Enterprises, LLC —Sturgis, MI
Proven experience in technical sales, business development, or account management. Utilize Salesforce or similar CRM tools to track and manage account…
$90,000 - $110,000 a year
Quick Apply
Area Sales Manager - Specialty Rental (ASM, Outside Salesperson) - Southwest LA/Southeast TX
Atlas Copco Rental LLC —Beaumont, TX
Education Requirements: Preferred Bachelor of Science Degree, in Engineering or Technical field of study, with business, customer service, or sales experience;…
Estimated: $79.9K - $101K a year
Project Manager/Technical Sales
The Stebbins Engineering & Manufacturing Company —Watertown, NY
After initial training period, candidate will be required and must be willing to perform service and sales calls and field assignments throughout the world,…
$70,000 - $95,000 a year
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Casino Gaming Technology Account Manager
Synergy Information Solutions —Remote
Have a valid driver license and transportation. Synergy works closely with clients to develop, implement, and support specific solutions for businesses that…
$90,000 - $120,000 a year
Quick Apply
OEM Key Account Manager
EGGER Wood Products LLC —Linwood, NC
Prospect and develop new customers. Present EGGER product range and updates to the design collection. Reporting to the National Sales Manager Industry, the OEM…
Estimated: $82.1K - $104K a year
Quick Apply
Account Manager
Ashton Landscaping Inc —Virginia Beach, VA
Proven experience in account management, technical sales, or related field. Develop and implement strategic account plans to drive sales growth and enhance…
$63,422 - $71,035 a year
Quick Apply
Strategic Technical Services Manager
Innospec Inc. —Midland, TX
Be conversant about in-field petroleum production practices. Support the technical requirements of region sales and management staff.
$90,000 - $100,000 a year
Quick Apply
Account Manager
Innospec Inc. —Midland, TX
Perform basic field analysis including but not limited to water analysis, oil treating, scale and corrosion monitoring and interpretation of common water…
From $90,000 a year
Quick Apply
Customer Success Manager
Omega Optical Holdings —Brattleboro, VT
Ensure best-in-class customer relationship management of named managed accounts such that they should come to see the OOH CST Manager, and available supporting…
$40,000 - $50,000 a year
Quick Apply
Experienced Payroll Account Manager
GTM Payroll Services Inc —Clifton Park, NY
Ability to understand a problem and develop multiple approaches to solving the issue in an efficient and timely manner. Generous paid time off policy.
$20 - $30 an hour
Quick Apply
Account Manager
Endries International Inc —Trenton, MO
Provide technical part information to customer utilizing internal company engineering and quality support resources. Review and maintain customer pricing.
$24 - $25 an hour
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12d
Technical Account Manager
Routeware, Inc —Remote
The Technical Account Manager is a technical advocate for the customer and may work closely with PDE (Product Development & Engineering) to engage and execute…
$80,000 - $110,000 a year
Quick Apply
Strategic Account Manager
Superior Technical Ceramics (A Unit of IDEX Corporation) —Saint Albans, VT
The Strategic Account Manager is the prime contact for customers and coordinates technical support from engineering, commercial support from Customer Service,…
$85,000 - $125,000 a year
Quick Apply
Account Executive – North America
Eichenauer Inc. —Newport, NH
5 years of B2B full-cycle sales experience in a closing role selling technical products or services in manufacturing to C-level and decision makers in…
Up to $125,000 a year
Quick Apply
Key Account Manager (US West & Mexico)
Sperry Rail Inc. —Remote
Bachelor’s degree in Business Administration, Marketing, or a related field. Organize meetings with clients, examine competitors' products, and work closely…
$150,000 - $160,000 a year
Quick Apply
Account Manager
The Linde Group —Grand Rapids, MI
Work with the technical sales team to develop and win new business opportunities. Linde also delivers state-of-the-art gas processing solutions to support…
$88,875 - $130,350 a year
Quick Apply
Technical Account Manager
Bazaarvoice —Remote
Develop relationships with key technical stakeholders in the client organization to facilitate progress on projects, expand our technical footprint, and try to…
$85,000 - $90,000 a year
Quick Apply
5d

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Technical Account Manager - Greenville, NC

IMA LIFE North America - Winterville, NC

Quick Apply

Job Details

Full-time $80,000 - $95,000 a year

Benefits

Profit sharing
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Microsoft Excel
Microsoft Access
Schematics
Customer service
5 years
Engineering
Allergy care
Technical support
Microsoft Office
Driver's License
Programmable logic controllers
Electrical experience
Bachelor's degree
REST
B2B
Computer skills
Manufacturing
Leadership
Communication skills
Mechanical knowledge
Mechanical troubleshooting

Full Job Description

WHY WE STAND OUT AGAINST THE REST

IMA Life offers a truly unparalleled employee experience. Our industry-leading healthcare options, affordable dental and vision plans, and employer-paid life and disability insurance prioritize you and your family's well-being. Confidently invest in your future with our generous 401K plan, featuring competitive employer matching and profit-sharing. Embrace work-life balance with flexible time off, including paid holidays, and a unique buy/sell program allowing you to purchase or sell additional vacation days to suit your needs. We even offer a Profit-Sharing program that is available to employees after their first full year. Choose IMA Life for a rewarding career that stands out from the competition!

PRIMARY POSITION RESPONSIBILITIES:

1. Meet or exceed customer’s expectations.

2. Actively manage all assigned key accounts through consistent and effective communication, problem resolution, timely delivery of goods and services, and all issues effecting customer satisfaction.

3. Build & maintain strong professional relationships with key personnel at key accounts.

4. Schedule/maintain regular quarterly appointments with key accounts.

5. Provide a ‘single source’ point of contact for assigned key accounts.

6. Develop, customize, negotiate, and manage new/existing service maintenance agreements with key accounts.

7. Delegate administrative questions; standard parts requests; part identification inquiries; first level technical issues; intercompany information; service requests and engineering requests to CS administration, CS logistics, field service supervisor, or other departments.

8. Develop & distribute non-standard/custom quotations to key accounts.

9. Actively develop, market, and sell CS products to key accounts.

10. Recognize general customer potential, develop into key accounts.

11. Meet or exceed monthly/annual key account CS sales goals.

12. Responsible for financial performance of assigned key accounts.

13. Act as liaison between customer & IMA to resolve conflicts, negotiate settlements, & maintain customer satisfaction balancing interest of both customer and IMA.

14. Coordinate projects involving both parts and service, involving appropriate CS individuals.

15. Ensure all customer requests for designated key accounts are processed efficiently & effectively and are managed to closure in a timely manner.

16. Maintains a professional image through appearance, communications, and actions consistent with IMA expectations at all times while in a business setting.

17. Act as primary technical interface between Customer Service and Engineering.

18. Perform project related engineering tasks for Customer Service personnel as needed.

19. Update customers on available improvements and replacements for obsolete items.

20. Direct/coordinate/manage technical or support activities of the technicians/engineers while supporting key accounts.

21. Develop/maintain spare parts/PM lists for key accounts.

22. Applies product understanding and process knowledge to the development of improved product and increased performance.

23. Maintain a solid understanding of MS Suite of products including Access, Excel, Word, Project or any other systems used by IMA.

24. Periodically update & hone technical skills & knowledge via formal education, seminars, Traccess, certificate programs and O.J.T.

25. Log, manage and close all open issues concerning technical questions, part failures, warranties, and parts/service requests as related to key accounts.

26. Provide detailed operating & maintenance instructions and other technical information as required to assure customer satisfaction.

27. Initiates, distributes, and maintains clear and concise written documentation concerning departmental and customer related issues.

28. Provides general sales, marketing, and management support to assist in achieving departmental or divisional goals.

29. Perform any other duties or responsibilities as assigned.

30. If required by a customer for facility access or to qualify as a vendor, submit to safety training, background checks and non-invasive drug/alcohol testing.

KNOWLEDGE, SKILLS, AND EXPERIENCE:

1. Bachelor's Degree in engineering, related technical field or 8 years equivalent experience.

2. Five years’ experience in operating principles and procedures of a manufacturing operation, including aspects of engineering, purchasing, materials control, and administration.

3 year’s understanding of industrial plants utilizing control systems with PC and PLC architecture, industrial refrigeration systems, and vacuum systems.
Solid working knowledge of equipment related to the freeze-drying process in pharmaceutical applications.

5. Experience in technical support of equipment installed in sterile/aseptic conditions.

Experience in remote or direct troubleshooting mechanical or electro-mechanical components and equipment including PLCs.
5 years’ experience in CS environment within hi-capital B2B equipment supplier.
Able to work from blueprints, manuals, schematics, or other technical documentation.
Working knowledge of common mechanical and electrical tools and instruments used for maintenance and technical support in the pharmaceutical industry.
Excellent verbal and written communication skills.

11. Experienced as a technical liaison with internal/external customers.

12. Strong customer service orientation & interpersonal skills.

13. Solid computer skills, including all Microsoft applications.

14. Must be able to maintain a flexible work schedule, allowing for occasional travel on short notice to handle urgent customer situations.

15. Ability to travel up to 25% of the time, including occasional international travel.

16. Able to work with minimal supervision, independently and from remote locations.

17. Maintain a valid clean driver license and passport without restrictions.

18. Clean room accessibility without restrictions.

19. Must be able to work efficiently, fully gowned, in tight quarters on top of and underneath equipment.

20. Must have no known allergy to airborne medications.

21. Experience in working within a international multi-cultural environment.

SPECIAL CONSIDERATIONS:

1. Overtime is required and flexibility of workdays and weekends are required.

2. Domestic and International travel will be required, several weeks during the year as the customer / project may require.

Job Type: Full-time

Pay: $80,000.00 - $95,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Ability to Relocate:

Winterville, NC 28590: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Technical Account Manager jobs

Technical Account Manager - Greenville, NC

Outside Sales Account Manager - Industrial Distribution - (Min 3 years of exp req)

Account Manager / Sales Engineer

Contract Sales Account Manager

Area Sales Manager - Specialty Rental (ASM, Outside Salesperson) - Southwest LA/Southeast TX

Project Manager/Technical Sales

Casino Gaming Technology Account Manager

OEM Key Account Manager

Account Manager

Strategic Technical Services Manager

Account Manager

Customer Success Manager

Experienced Payroll Account Manager

Account Manager

Technical Account Manager

Strategic Account Manager

Account Executive – North America

Key Account Manager (US West & Mexico)

Account Manager

Technical Account Manager

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