20 Best Patient Accounts Representative jobs (Hiring Now!)

Clinical Navigator
PAM Health Rehabilitation Hospital Wausau —Wausau, WI
Experience:* Must have a minimum of two years’ experience in the designated field of license, preferably with rehabilitation/LTACH and marketing experience.
Estimated: $64.2K - $81.3K a year
Quick Apply
Patient Support Representative
Resource Corporation of America —Tahlequah, OK
Able to follow all HIPAA, state and federal guidelines. Discounts on hotels, vacations, car rentals. Building relationships and providing excellent customer…
$15 - $17 an hour
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Bilingual Float Patient Service Representative
Carolina Health Centers, Inc. —Greenwood, SC
Answers the telephone with the standard greeting and a smile in a timely manner. This position provides daily support for the practice site including telephone…
From $16.42 an hour
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Dental Clinic Supervisor
Dental Associates Ltd —Franklin, WI
Act as a change agent for continuous improvement results, utilizing lean principals and tools. Providing effective leadership, support and oversight of clinic…
Estimated: $57.2K - $72.4K a year
Quick Apply
Associate Accounts Receivable Representative
SCA Health —Remote
Meeting and maintaining cash collection metrics and goals. Primary functions are credit balance management, patient balance resolution and non-patient …
From $20 an hour
1d
Licensed Clinical Social Worker (LCSW)/MSW
Eagle View Community Health System —Oquawka, IL
Performs psych-social assessments, testing using evidence-based diagnostic tools for patients referred by internal, external, and self-referral sources, for…
Estimated: $54.4K - $68.9K a year
Quick Apply
Patient Services Representative/MA for Trauma Orthopedic Surgery Clinic
Surgical Affiliates Acute Care —Twin Falls, ID
Answer and process incoming calls in a courteous and professional manner. This position requires a background in clerical/receptionist experience, ability to…
$18 - $25 an hour
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13d
Customer Support Representative
TherapyNotes.com —Horsham, PA
Technical and Business Software Training - Train customers on how to properly navigate and use the TherapyNotes software, educate customers about core software…
$50,000 a year
Quick Apply
Patient Accounting Representative
CCRM Fertility —United States
Employees are required to have close visual acuity to perform an activity such as viewing a computer terminal; extensive reading; operation of standard office…
$21 - $25 an hour
Quick Apply
9d
Patient Access Representative I, Emergency Department, 2nd shift
Memorial Hospital of Laramie County —Cheyenne, WY
Directs and escorts patients and visitors to appropriate departments. Performs qualitative and quantitative analysis. 403(b) with 4% employer match.
Estimated: $36.4K - $46K a year
Quick Apply
Patient Services Representative
Allergy and Immunology Associates of New England —Greenfield, MA
The PSR role is focused on greeting patients in person and on the telephone while responding to their needs in an efficient manner. 11 paid holidays a year.
$19 - $21 an hour
Quick Apply
10d
Patient Billing Representative - Remote
CareCentrix —Remote
Researches, resolves, and documents patient inbound and outbound calls involving a wide range of issues utilizing multiple information systems.
$17.50 an hour
6d
Accounts Receivable Rep- 3rd Party Commercial
TridentCare —Remote
At this time this position will work remote from home due to COVID-19 however this position may return to the business office. Document in the system records.
$16 - $19 an hour
Quick Apply
14d
Dentist
United Community Health Center Maria Auxiliadora Inc —Green Valley, AZ
Valid Arizona driver’s license experience/skills. Responsible for Departmental compliance with all applicable federal, state, local and center rules,…
$145,000 - $200,000 a year
Quick Apply
Customer Service Representative - Express Scripts - Remote
The Cigna Group —Remote
Be a superstar in the eyes of providers and patients alike: Have the ability to speak with members regarding clinical or financial alerts while maintaining…
$17 - $23 an hour
2d
Staff Nurse $5,000 sign on bonus
Skagit Regional Health —Arlington, WA
Directs patient calls according to the physician’s schedule and the patient’s needs. The RN Urgent Care nurse is clinically competent to coordinate and deliver…
$35.82 - $66.24 an hour
Accounting Manager
Paskenta Band of Nomlaki Indians —Corning, CA
Including, but not limited to clerical duties, such as payroll, cash management, accounts payable/receivable and supply inventory activities.
$82,900 - $95,000 a year
Clinical Manager- $5K Sign On Bonus (Centerville)
Gosnold —Mashpee, MA
Provide counseling services in accordance with productivity expectations, including but not limited to, individual counseling, group counseling, and weekly…
$65,000 - $75,000 a year
Quick Apply
8d
Accounts Receivable Representative
Blue Cloud Pediatric Surgery Centers, LLC. —Remote
Knowledge of patient registration, charge entry, billing, and medical policies. Responsible for the timely collection of insurance and patient payments for all…
$18 an hour
Quick Apply
6d
Patient Billing Representative
CCRM Fertility —United States
Employees are required to have close visual acuity to perform an activity such as viewing a computer terminal; extensive reading; operation of standard office…
Estimated: $38.5K - $48.7K a year
Quick Apply

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Clinical Navigator

PAM Health Rehabilitation Hospital Wausau Wausau, WI

Quick Apply

Job Details

Full-time Estimated: $64.2K - $81.3K a year

Benefits

Free parking
Continuing education credits
License reimbursement
Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Flexible schedule
Life insurance
Referral program
Paid sick time

Qualifications

RRT
Inpatient
RN License
Working with people with disabilities
Sales
Crisis management
LMSW
Word processing
Territory management
Data entry
Relationship management
COTA
LPN
Acute care
CRT
Leadership
Communication skills
Marketing
Nursing
DRG
Long term acute care

Full Job Description

Clinical Navigator

Full-time CN

Interviewing now, apply today!

Licensure in nursing or respiratory therapy highly preferred

RN, LPN, RRT/RCP, LMSW, PTA, COTA

South of Boston/South Shore

Boston/Longwood Medical Area!

North of Boston and Metro-West Hospitals

Ever heard of a clinical liaison? If you have healthcare sales experience, this could be the position for you! The Navigator cultivates referral relationships, manages assigned territory, and completes patient assessments. Makes sales contacts as well as analysis of referral and admission data from assigned territory. Works collaboratively with business development team members including the Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion. Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction. Develops and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives. Performs other related duties as assigned or requested.

RESPONSIBILITIES

Pre-Admission Assessment

Maintains responsibility for patient referral until patient admits to Post Acute Medical.
Displays knowledge of both inpatient rehabilitation and long-term acute care (LTACH) admissions criteria for pre-assessment analysis.
Coordinates and completes on-site pre-admission assessments on potential patients unless geographically prohibitive or competitive time of admission will not allow. In the assigned market uses the fast track process to facilitate referral conversions. Completes phone/FAX assessments if geographically prohibitive. Documents pre-admission assessments legibly, accurately, and completely in the approved format.
Reviews medical record of referred patient and identifies all aspects related to pre-certification financial coverage and admission criteria. Serves as a navigator to the Admissions office for insurance companies and provides clinical information to obtain pre-certification from payers.
After reviewing medical record and interviewing patient/family, obtains facility admission information to support the admission process; makes a recommendation regarding acceptance and level of care, and communicates status of admission to referral source as directed by the admissions department.
Orients patient and/or family to facility services, including length of stay. Educates supports and serves as a resource to family members of current, past and potential patients.
Communicates with facility Admissions department and facility CEO on a daily basis to optimize census management and case finding strategies.
Follows up on all pending as well as medical denials in person to re-evaluate potential for admission.
Conducts follow up with referral facilities to ensure satisfaction and service levels were met.

Business Development

Designs and manages the marketing strategies for their assigned territory.
Uses sales and marketing techniques to show growth in admission and revenue volume.
Creates Quarterly Business Development Plan for their assigned territory.
Utilizes educational opportunities to present the hospital to referral sources.
Identifies contacts and manages potential referral sources using account management system.
Uses prospecting methods to generate leads.
Meet the referral and admission goals for their assigned territories.
Participates in community events/activities.
Attends weekly Business Development meetings.

Education

Identifies and educates new referral sources to Post Acute Medical programs and services.
Assesses and conveys stakeholder needs. Establishes and maintains strong relationships with providers through ongoing assessment and servicing of their client’s rehabilitation/LTACH needs.
Schedules educational inservices to educate referral services about Post Acute Medical programs and services; works closely with the Admissions department and Director of Business Development to achieve targeted census goals and meet assigned objectives on a weekly, monthly and quarterly basis. Communicates clearly, concisely and accurately.
Provides or arranges educational presentations to referral sources (physicians, discharge planners), families and to community members as requested.
Coordinates and schedules professional, family and/or potential patient tours of all facilities.
Gathers information on health care providers in the facility service area and forwards to management, including opportunities for contracting with managed care companies and providers.
Assists in the development of new programs and services through ongoing assessment of the needs of professionals, families, and patients.
Remains current on new programs and services in the Post Acute Medical System through frequent communication and facility visits.

Documentation Reporting

Effectively maintains log of all pending cases.
Provides periodic verbal/telephone/email update on activities and market trends as requested.
Maintains a resource library of articles and information for distribution to professionals, community members, families and potential patients to assist them in understanding facility services and the various disability groups served.
Completes a quarterly plan for assigned territory.
Maintains territory Account Management System.

QUALIFICATIONS

Education and Training: Degree from an accredited college or university in a health field, preferably nursing. Current licensure in nursing or respiratory therapy is preferred. Prior marketing and/or rehabilitation/LTACH experience preferred.

Experience: Must have a minimum of two years’ experience in the designated field of license, preferably with rehabilitation/LTACH and marketing experience.

Knowledge, Skills, and Abilities:

Excellent clinical and assessment skills.
Effective presentation and training skills.
Excellent written and oral communication skills.
Effective crisis management skills, with demonstrated facilitation and problem solving experience.
Effective team leadership skills.
Knowledge of PPS payment/reimbursement systems and DRG’s/case weights.
Knowledge of patient rights and commitment to patient advocacy.
Ability to collect, document, and analyze data.
Word processing and data entry skills.
Network access to community, state, and national resources and health services organizations.
Excellent relationship management skills with referral sources and physicians.

ABOUT US

PAM HEALTH (PAM) based in Enola, Pennsylvania, provides specialty healthcare services through more than 70 long-term acute care hospitals and physical medicine and rehabilitation hospitals, as well as wound clinics and outpatient physical therapy locations, in 17 states. PAM Health is committed to providing high-quality patient care and outstanding customer service, coupled with the loyalty and dedication of highly trained staff, to be the most trusted source for post-acute services in every community it serves. Its mission is to serve people by providing compassionate, expert care, and to support recovery through education and research.

Joining our PAMily allows you to work in a collaborative environment with colleagues and leadership with exposure to a variety of patient care levels. Aside from our competitive pay, generous paid benefit time, and excellent insurance options, you will also have opportunities for professional growth through our Education Advancement Program.

We are excited to learn more about you and hope that you consider joining us on a shared mission to improve the lives of others by being an integral part of our We Care Program. Please take a moment to visit us online at www.PAMHealth.com for a comprehensive look at how we're able to positively impact our local communities.

PAM Health does not discriminate and does not permit discrimination, including, without limitation, bullying, abuse or harassment, on the basis of actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status, or based on association with another person on account of that person's actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Continuing education credits
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Free parking
Health insurance
Health savings account
License reimbursement
Life insurance
Paid sick time
Paid time off
Parental leave
Referral program
Tuition reimbursement
Vision insurance

Schedule:

Monday to Friday

Work setting:

Acute care
ER
Inpatient
Long term care
Outpatient

Ability to Relocate:

Wausau, WI 54401: Relocate before starting work (Required)

Work Location: In person

Quick Apply

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