20 Best jobs in Universal City, TX (Hiring Now!)

Technical Support Representative
Batesville —United States
Bachelor’s degree (B.S./B.A.) or equivalent from a college or university in Information Systems, Computer Science, or related field; and a minimum of 3-5 years…
Estimated: $48.3K - $61.2K a year
Site Manager
TEAM Group —San Antonio, TX
Perform data-entry and maintain accurate records using CMMS (Computerized Maintenance Management System); Computer proficiency in data-entry and programs;
$70,000 - $75,000 a year
Quick Apply
Dental Front Desk Receptionist
Milani Dental —Schertz, TX
Assist with administrative tasks such as data entry, filing, and correspondence. Answer and direct phone calls promptly and accurately.
$17 - $22 an hour
Quick Apply
2d
Automotive Finance Director
Confidential —San Antonio, TX
This role requires expertise in credit analysis, contract management, and customer relationship management. Expertise in credit analysis and financial services.
$144,000 - $220,000 a year
Quick Apply
Warehouse Worker - Schertz, TX
Interplastic Corporation —Schertz, TX
Receive and stock inventory, reconciling all incoming product with its corresponding paperwork to ensure accuracy. Must be able to operate a forklift.
$22 - $24 an hour
Quick Apply
Middle School Math & Religion Teacher: St. James the Apostle
St. James the Apostle School —San Antonio, TX
12 credit hours in education courses or a valid, appropriate state certificate, as outlined in the Texas Catholic Conference Education Department standards.
Estimated: $48.2K - $61K a year
Family Law Attorney
Marble —San Antonio, TX
A licensed attorney in good standing with the state bar. Help with work-related expenses like travel, transportation, filing fees, etc.
$159,000 - $195,000 a year
Board Certified Behavior Analyst (BCBA)
Mindcolor Autism —San Antonio, TX
Board Certified Behavior Analyst (BCBA) certification active and in good standing. Masters Degree or Doctorate in Applied Behavior Analysis or related field.
$70,000 - $85,000 a year
Quick Apply
3d
Snack Production
SourBoy Foods —Schertz, TX
Pack snack items into bags in assembly-line style with attention to detail and speed. Inspect products for quality and consistency.
From $15 an hour
Quick Apply
Event Crew Member
Precision SA Inc —Schertz, TX
Receive ongoing Event Crew Member training, coaching, and support by attending daily meetings, networking sessions, and one-on-one mentorship.
$700 - $1,000 a week
Quick Apply
2d
Site Surveyor Layout Man
PESADO CONSTRUCTION —Bexar, TX
Proficiency in GPS technology, drafting software (AutoCAD), and data analysis tools (ArcGIS). Conduct layout and as-built information for utility installation…
$25 - $36 an hour
Quick Apply
LVN Nurse 3PM - 11PM(Assisted Living)
Army Residence Community —San Antonio, TX
The Army Residence Community is currently accepting applications for an *Full-time LVN's 3 - 11pm.*. Medical, Dental, Vision, & Life Insurance.
Estimated: $41.7K - $52.8K a year
Quick Apply
Warehouse Package Handler
OnTrac —Schertz, TX
Ability to work in the heat and the cold as temperatures vary in the warehouse by season. Unload trailers and sort packages by zip codes.
$17 an hour
Quick Apply
Radiology Technician
WB Open MRI of San Antonio —San Antonio, TX
Must have completed and received certification from a two (2) year AMA approved school of Membership is local, state, and national professional societies is…
From $48 an hour
Quick Apply
6d
Special Education Coordinator
GEORGE GERVIN ACADEMY —San Antonio, TX
Implement the policies established by federal and state law, State Board of Education rule, and local board policy in the area of special education.
$58,773.43 - $68,741.87 a year
Quick Apply
OR Inventory Technician
Methodist Hospital Stone Oak —San Antonio, TX
Education assistance (tuition, student loan, certification support, dependent scholarships). Referral services for child, elder and pet care, home and auto…
Quick Apply
2d
Associate Attorney
Parnall Law Firm Llc —San Antonio, TX
You will be able to concentrate on "attorney" work, with the support of a team of assistants, including intake, investigators (retired police officers), pre…
$200,000 - $400,000 a year
Quick Apply
Vinyl Siding Installers (Experienced)
Window World ( San Antonio) —San Antonio, TX
Have all necessary tools, including brake, ladders, etc... Have at least 4 years vinyl siding installation experience 2. Be able to pass background check.
Estimated: $85K - $108K a year
Quick Apply
Call Center Customer Service Representative
Mira commmatters —San Antonio, TX
The ideal candidate will be responsible for handling outbound calls, providing exceptional customer service, and promoting products or services to potential…
$17.76 - $21.39 an hour
Quick Apply
13d
Janitorial Associate
Methodist Hospital Northeast —Live Oak, TX
Education assistance (tuition, student loan, certification support, dependent scholarships). You will spot clean, dust, polish, sweep, mop floors, clean…
Quick Apply
1d

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Technical Support Representative

Batesville - United States

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Job Details

Estimated: $48.3K - $61.2K a year

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Prescription drug insurance

Qualifications

CSS
Bachelor of Science
Employee orientation
E-commerce
3 years
SQL
Bachelor's degree
Application support
Training & development
Bachelor of Arts
Communication skills
HTML5

Full Job Description

Location: United States

Workplace Type:Remote

Requisition Number372

At Batesville, you will be a part of a dynamic team committed to excellence and innovation. A recognized leader in the death care industry in North America, we are committed to our mission of helping families honor the lives of those they love®. We are currently seeking a Technical (Ecommerce) Support Representative to join our team.

Your Role at Batesville:

As a Technical (Ecommerce) Support Representative, you will be responsible for ensuring our customers receive exceptional support and assistance with their technical inquiries and challenges. You will serve as the primary point of contact for customer issues, providing basic to intermediate troubleshooting and problem-solving expertise to address customer concerns. Your responsibilities will include documenting and investigating technical issues, collaborating with internal teams to develop solutions, and delivering high-quality support to uphold our commitment to customer satisfaction. This role requires a blend of technical proficiency, strong communication skills, and a customer-centric mindset to effectively resolve issues and cultivate positive customer relationships.

How You’ll be Rewarded:

Batesville is a family. You will be part of a family of highly committed associates who are passionate about our company, committed to our customers and excited about our future.
Competitive pay
IMMEDIATE ELIGIBILITY – Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.
Generous 401K Matching Program
Paid time off
Opportunities for development and advancement

What You’ll Do:

Provide timely and accurate responses to customer inquiries by telephone, email, and/or online support database. Resolve customer product issues, application configuration requests, and assist with other areas as requested.
Serve as a champion for customers, advocating for their needs and priorities within the organization, and ensuring timely resolution of issues to enhance customer satisfaction.
Notify Tier 3 level support and/or developers regarding defects, enhancements, and follow-up to ensure fixes are received, tested, and completed; find workarounds and develop test cases for defects and enhancements.
Build technical documentation to ensure knowledge base solutions and standard operating procedures are documented and disseminated.
Collaborate with fellow support team members to develop cross-training initiatives aimed at expanding the knowledge base and sharing solutions to commonly encountered issues.
Participate in meetings with internal teams to review all ongoing issues to ensure progress continues without delay.
Meet all Support targets, KPIs and SLAs (i.e. Live Answer Rate, Cycle Times, etc.), as defined by the organization.
Assist in QA testing of new products and review product documentation.
Other duties as required.

What You’ll Bring:

Bachelor’s degree (B.S./B.A.) or equivalent from a college or university in Information Systems, Computer Science, or related field; and a minimum of 3-5 years related technical application support experience and/or training; or equivalent combination of education and experience with an emphasis in web-based application support.
Strong communication skills.
Strong customer focus.
Ability to multitask and manage simultaneous issues.
Ability to understand and document complex processes.
Experience supporting web-based applications.
Experience utilizing issue tracking/ticketing tools.
Basic understanding of HTML, CSS.
Basic understanding of SQL.
Ability to collaborate with cross functional teams.
Ability to provide night and weekend on-call support on a rotational basis.

Nice to Haves:

Experience supporting web apps on multiple browsers: Edge, Chrome, and Safari preferred.
Basic understanding of ecommerce concepts preferred.
Experience with CRM or ITSM software preferred.

Physical Requirements:

To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk, and hear. The employee may occasionally be required to crouch, or lift items as heavy as 25 lbs. This job may require the employee to see with clarity at both near and far distances.

#LI-BW1
#INDSGA

Join the Batesville family and today!

Who We Are:

A cornerstone in the death care industry, Batesville has distinguished itself from all others through our commitment to quality, service, and innovation. For more than 115 years, Batesville has been dedicated to serving the needs of licensed funeral professionals and helping families honor the lives of those they love.® With annual revenues of approximately $600 million, Batesville is a leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit-enhancing merchandising systems and leading-edge technology solutions.

At Batesville, our associates are our strongest asset. We strive to attract, hire, and develop the best and brightest to ensure our place in the future. Batesville has a strong culture of achievement, which is underpinned by these five core values:

Individual worth and integrity
Excellence in execution
Spirit of continuous learning and improvement
Courage
Customer focus and partnership

What Sets Us Apart:

Making a difference: Helping families honor the lives of those they love® isn’t just our mission. It’s why we do what we do every day to make every Batesville product the best it can be.

Development is a priority: We promote learning and development from Day 1. From our Experience Batesville onboarding program to self-guided courses on Batesville University, there are numerous opportunities to advance your skills. We encourage associates to create Individual Development Plans (IDPs) to help drive career-focused discussions and advancement.

Putting customers first: We value the funeral professional’s role in serving families and are committed to doing our part to ensure their success.

We Have Fun! We work hard, but when it’s time to play, we get creative – and competitive. We provide numerous engagement activities to bring people together across the organization.

We Give Back: We support our communities by assisting in fundraising events and volunteer programs to help those in need. *These services are not available at all Batesville locations.

DISCLAIMER: The above information in this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.

At Batesville, we strive to build a diverse workforce through equal-opportunity employment that embraces and leverages the differences each individual has to offer. We are an Equal Employment Opportunity/ Affirmative Action Employer of minorities/females/disabled/veterans.

Apply Now

jobs in Universal City, TX

Technical Support Representative

Site Manager

Dental Front Desk Receptionist

Automotive Finance Director

Warehouse Worker - Schertz, TX

Middle School Math & Religion Teacher: St. James the Apostle

Family Law Attorney

Board Certified Behavior Analyst (BCBA)

Snack Production

Event Crew Member

Site Surveyor Layout Man

LVN Nurse 3PM - 11PM(Assisted Living)

Warehouse Package Handler

Radiology Technician

Special Education Coordinator

OR Inventory Technician

Associate Attorney

Vinyl Siding Installers (Experienced)

Call Center Customer Service Representative

Janitorial Associate

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