20 Best jobs in Severn, MD (Hiring Now!)

988 Chat Text Navigator
Grassroots Crisis Intervention —Columbia, MD
Achieves good closure on calls with recommendations or arrangements for follow-up calls, walk-in, or referral to other agencies as needed.
$24.50 an hour
Quick Apply
Private Preschool Teacher
Joy Kids Learning Center —Edgewater, MD
Monitor and assess each child's progress and provide feedback to parents/guardians. Develop and implement age-appropriate lesson plans and curriculum.
$15 - $18 an hour
Quick Apply
Patient Care Coordinator
KabaFusion —Columbia, MD
Obtains incoming outsourced agency nursing notes and invoices to match up dates and times, enters Patient Care Management System and forwards to QA Nurse for…
$22 - $26 an hour
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3h
Plumbing Service Technician - Glen Burnie **Sign on Bonus up to $10,000**
F.H. Furr —Glen Burnie, MD
Clean Driving Record: A valid driver's license with a clean record. Install, maintain, and repair plumbing systems and components. Up to $10,000 Signing Bonus.
$90,000 - $150,000 a year
Associate Attorney
Confidential —Baltimore County, MD
MD bar membership required, DC and/or VA license a plus. Maryland license to practice law (Required). District of Columbia and/or Virginia license to practice…
Estimated: $90.9K - $115K a year
Quick Apply
Social Worker
Johns Hopkins Bayview Medical Center —Baltimore, MD
LMSW, LCSW-C, LGPC, or LCPC license, or be in the process of obtaining your license. Current licensure in Maryland as a Licensed Clinical Professional Counselor…
Estimated: $64.5K - $81.6K a year
14d
Program Nurse
A Helping Hand - Student Loan Forgiveness Approved Site —Woodlawn, MD
We are in need of a full time LPN level dispensing nurse to work in our medication assisted program. Full time employees are offered a competitive benefits…
$26 - $28 an hour
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Customer Care Specialist
ABW Appliances —Jessup, MD
Interacts with clients via telephone, email, or online chat to provide support and information about the repair of their appliances.
$45,000 - $50,000 a year
Homeless Support Services Coordinator
The Coordinating Center —Columbia, MD
Secure information such as medical, psychological, and social factors to jointly develop an individualized and recovery-based plan using SMART goals objectives.
Estimated: $43.9K - $55.6K a year
7d
Survey Crew Chief
Kcw Engineering Technologies Inc —Baltimore, MD
A valid current drivers license. Our diverse expertise in civil engineering, land surveying, electrical distribution engineering, and traffic control design and…
Estimated: $52.2K - $66K a year
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1h
Clinical Social Worker (LCSW-C) - Resettlement Program
BALTIMORE MEDICAL SYSTEM, INC. —Baltimore, MD
The *Licensed Clinical Social Worker (LCSW-C) *applies specialized clinical knowledge and advanced clinical skills in the areas of assessment, diagnosis, and…
Estimated: $67.5K - $85.5K a year
Quick Apply
Medispa Concierge/Receptionist
Severn River Medispa & Laser Center —Severna Park, MD
Answer phone calls, emails, and inquiries promptly and professionally. Assist in administrative tasks such as filing, data entry, and handling insurance forms…
$19 - $25 an hour
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14d
Sandwich Artist
Subway - 3311-0 —Hanover, MD
Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. Preparing and serving great food.
Estimated: $26.5K - $32.8K a year
Quick Apply
11d
Guest Services Front Desk
FutureCare —Pasadena, MD
Takes messages or forward calls to voice mail system. Should be able to anwser phone, greet visitor, receive deliveries and monitor cameras.
Estimated: $30.7K - $38.8K a year
Team Member
Slim Chickens —Gambrills, MD
No prior experience is necessary - we will provide all the training you need to succeed! Taking orders from Customers and processing payments efficiently.
$15 - $17 an hour
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1d
Customer Service Representative
FMB Laundry —Elkridge, MD
Proven experience in customer service or a related field. Conduct data entry and maintain customer records. Resolve customer complaints in a professional manner…
Estimated: $33.5K - $42.4K a year
Quick Apply
1d
Customer Support Agent
Global Alliant Inc —Linthicum, MD
Managing large amounts of inbound and outbound calls in a timely manner. Global Alliant, Inc. provides equal employment opportunities (EEO) to all employees and…
Up to $70,000 a year
Quick Apply
3d
Delivery Driver
in motion Logistics LLC —Hanover, MD
Valid driver's license with a clean driving record. We are seeking a reliable and experienced Delivery Driver with their own vehicles to join our team.
$20.58 - $24.78 an hour
Quick Apply
13d
Nurse Practitioner
Chase Brexton Health Care —Baltimore, MD
Appropriate Maryland licensure and clinical certification, DEA and Maryland CDS, X license. Ability to perform functions normally completed during the course of…
$113,500 - $140,000 a year
Quick Apply
Sandwich Artist
Subway - 68865-0 —Hanover, MD
Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. Preparing and serving great food.
Estimated: $26.5K - $32.8K a year
Quick Apply
12d

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988 Chat Text Navigator

Grassroots Crisis Intervention - Columbia, MD

Quick Apply

Job Details

Full-time $24.50 an hour

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
Professional development assistance
Flexible schedule

Qualifications

Crisis intervention
Safety plans
English
Bachelor's degree
Counseling
Mental health counseling
Computer skills
Social Work
1 year
Communication skills

Full Job Description

Job description

Position Summary: Grassroots has an opening for Crisis Chat/Text Navigator - Hybrid is responsible for providing follow-up services to all crisis chat and texts, providing follow-up contact regarding status of emergency intervention for crisis chat and texts, providing support for the crisis hotline, answering the phones for crisis callers, and assisting with walk-in clients. Grassroots offers many incentives - including paying 100% of training and professional development expenses for its Full-time employees! See details below.

The schedules for these positions are as follows and will include mandatory (2) two days on site in Columbia, MD and (3) three days remotely:

2 AM to 10 AM, Thursday to Monday
6 PM to 2 AM, Monday to Friday

Please be aware that prior to transitioning to another shift, Grassroots staff must remain in their current position until filled and each schedule is reviewed for shift continuity by the management team.

Qualified candidates for this position must have:

Bachelor’s Degree in Counseling, Social Work, or mental health related field
1 year of experience in mental health services, preferably in crisis intervention services, suicide prevention and intervention
Computer skills with various software – Microsoft Products proficient skills required
Crisis Worker Certification preferred. Requirement to complete Crisis Worker Certification within 12 months of hire.

Position Responsibilities:

Works assigned shift and arrived to work 5-10 minutes prior to shift starting.
Arrives at work properly attired.
Provides follow-up services to all crisis text/chatters to ensure safety and provide mental health resources/referrals as appropriate.
Follows up with crisis chatters via phone and/or email to determine current level of functioning, address any outstanding safety concerns, review and update safety plans, and provide de-escalation/intervention as appropriate.
Follows up on requests for emergency intervention to determine status of intervention efforts.
Collaborates closely with Crisis Chat & Text Leadership team regarding the status of emergency intervention follow-ups.
Once all assigned follow-ups are completed, the crisis chat/text navigator will support the crisis hotline by answering phones and meeting with walk-in clients up to 40 hours a week as scheduled.
Provides crisis intervention to individuals in emotional distress via telephone.
Does an assessment of each caller to determine the appropriate means of intervention.
Completes safety/risk assessment, safety planning, de-escalation, and follow-up with callers.
Establishes good rapport with a wide range of callers.
Provides crisis intervention counseling to a wide range of callers.
Intervenes with suicidal callers, including making an assessment and taking appropriate action, as well as coordinating with emergency responders when emergency intervention is required.
Achieves good closure on calls with recommendations or arrangements for follow-up calls, walk-in, or referral to other agencies as needed.
Is familiar with resources and provides information and referral to callers requesting information.
Completes follow ups for all required calls.
Completes thorough documentation for all calls (incoming & outgoing). Documentation must be at 100% completion rate and be input in the electronic system at the latest before the end of the shift. Live documentation is strongly recommended.
Provides crisis intervention, suicide prevention support and brief supportive counseling to callers who are experiencing emotional crisis.
Helps those accessing services to regain a sense of safety so that they may return to an appropriate level of functioning when possible.
Escalates a voluntary or involuntary 911 response when appropriate and necessary.
Provides face-to-face counseling to walk-in clients.
Professionally documents consumer demographic data and interactions within designated database/databases.
Respects each participant’s privacy rights under HIPAA and other applicable laws and regulations during the provision of services.
The program will provide daily ongoing monitoring of calls to ensure quality. The expectation is for counselors to score a minimum of 75% on the quality evaluation.
Completes weekly quality evaluation process.
Attends weekly supervision.
Participates in a brief meeting at the beginning of the shift to review shift business including status of EOS, expected walk-ins, alerts, etc.
Acts as a liaison between Crisis Chat/Text, Crisis Line, and other crisis programs, such as Shelter, Cold Weather Shelter, Code Blue Staff, Day Resource Center, Springboard, etc.
Assists in training new staff.
Meets with Crisis Chat & Text Leadership team regularly to discuss program operations, concerns, and potential improvements.
Completes yearly training as required per Lifeline.
Completes trainings as required by Grassroots.
Other duties as assigned, required or needed.

Skills and Abilities:

Ability to work independently with confidence, as well as work as an integral part of a team of professionals.
Must be mature, empathetic; flexible and adaptable to varying situations and coverage needs.
Reliable and able to adhere to schedules based upon call center needs.
Ability to consistently adhere to call center program policies and procedures.
Skilled in the use of technology including telephones, computers (PC), laptops, software and email.
Excellent oral and written communication skills.
Ability to function successfully in an environment requiring immediate response to urgent situations.
Knowledge of and familiarity with local and statewide community resources.
Analytical and problem-solving skills.
Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
Reads, writes and speaks fluent English in order to convey information and ideas effectively. Demonstrates exceptionally strong written and verbal communication skills. Ability to prepare concise and accurate records and reports.
Demonstrates a systematic approach in carrying out tasks and assignments.
Demonstrates a strong ability to properly identify and analyze problems. Able to follow the proper policies and procedures to solve identified problems.
Consistently ensures that participants are provided with attentive, courteous and informative service.
Gains and shows personal satisfaction from delivering expected service elements.
Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
Is open to changing situations and opportunities and is willing to perform all tasks assigned.
Maintains a positive outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
Gives full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate.

Agency-wide Responsibilities:

Reads 100% of all email communications and responds to emails in a timely manner
Participates in supervision, in-service training, and staff meetings
Maintains good working relationships with co-workers and positively contributes to group morale
Completes all administrative duties including time sheets, leave requests, etc. on time
Uses appropriate channels of communication to resolve conflicts with other staff
Interacts with staff, clients, and visitors in a professional and courteous manner

Work Conditions include:

Share office space with Crisis Counselors
Holiday and evening coverage required
Hours are flexible to meet program needs
Must be able to lift 25lbs

Grassroots Rewards & Incentives:

Grassroots offers to pay 100% of the expenses for its Full-time employees wishing to take advantage in the following areas:

Licensure and/or Renewal (ex. Clinical, Nursing, Medical, etc.)
CEUs
Professional Trainings and/or Conferences
Field Certifications
Instant wage increases for certifications achieved while employed.
$250 Hiring Bonus for full completion of Onboarding and HR trainings.
$500 Retention Bonus
Small Loan Option at 0% Interest for 1 year

All incentives and/rewards are subject to the employee meeting the required policies and procedures, including, but not limited to, agency’s 3-month probationary period, performance metrics, and/or signed agreements prior to registration and authorization by Grassroots leadership. All bonuses are subject to completion for all required HR and programmatic training.

Job Type: Full-time

Pay: $24.50 per hour

Expected hours: 40 per week

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
On-the-job training
Paid time off
Professional development assistance
Vision insurance

Experience level:

1 year

Shift:

Evening shift
Night shift
Overnight shift

Weekly day range:

Monday to Friday

Work setting:

Hybrid work
Office

Ability to Commute:

Columbia, MD 21045 (Required)

Ability to Relocate:

Columbia, MD 21045: Relocate before starting work (Required)

Work Location: Hybrid remote in Columbia, MD 21045

Quick Apply

jobs in Severn, MD

988 Chat Text Navigator

Private Preschool Teacher

Patient Care Coordinator

Plumbing Service Technician - Glen Burnie Sign on Bonus up to $10,000

Associate Attorney

Social Worker

Program Nurse

Customer Care Specialist

Homeless Support Services Coordinator

Survey Crew Chief

Clinical Social Worker (LCSW-C) - Resettlement Program

Medispa Concierge/Receptionist

Sandwich Artist

Guest Services Front Desk

Team Member

Customer Service Representative

Customer Support Agent

Delivery Driver

Nurse Practitioner

Sandwich Artist

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