senior customer service representative jobs

TEKsystems —Fresno, CA3.8

Provide concierge level service to districts, union representatives and members. Operates under the direction and supervision of the Operations Manager.

Sawgrass Technologies —Mount Pleasant, SC

Helping to evaluate and refine the customer’s technical support experience to provide the best results possible. Technical support: 3 years (Preferred).

MS International, Inc. —Brentwood, NY2.9

Answer inbound sales calls and make outbound sales calls. Complete sales transactions and processing of payments. Create shipping order and packing list.

Encore Global —Schiller Park, IL3.2

This includes overseeing the design, implementation, and maintenance of VOC program tools (Medallia), analyzing customer feedback to derive insights, and…

TTEC —Arizona3.4

Answer incoming communications from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their…

Ecom Authority —Remote

Bachelor’s degree in Business Administration, Marketing, or a related field. Proficient in the use of e-commerce tools and software, with a willingness to learn…

ClearCaptions, LLC —Remote2.7

Inbound/Outbound telephone communication, managing associated documentation as well as email, text and/or chat services with seniors and caregivers.

Darwill, Inc. —Woodstock, GA3.5

*Process Improvement:* Evaluate current processes and workflows, identify opportunities for optimization, and develop and implement SOPs to enhance productivity…

Tandym Group —Manhattan, NY3.8

Identify and implement best tracking tools and methodologies to capture metrics. Take ownership for complaints and grievances and collaborate with other…

Pacific Lodging Supply —Ontario, CA

The Customer Service Representative will be responsible for: preparing and delivering quotations; taking sales orders via telephone from both repeat and new…

METRO Financial Strategies —Chelmsford, MA

Providing office support including answering telephones, processing transferring paperwork, opening accounts, estate processing, updating cost basis, and…

MetroPlusHealth —New York, NY2.9

The Senior Director of Customer Service is responsible for the daily management of their call center operations, managing 1 million incoming calls per year in a…

FreedomCare —Remote4.2

Manage a high volume of inbound and outbound calls in a fast-paced customer service environment. As a Senior Wellness Coordinator, you will play a pivotal role…

University of Michigan —Ann Arbor, MI4.3

Maintain and manage MiChart in-basket requests, non-encounter messages, and patient call messages in a timely manner. 2 years of customer service experience.

St. Andrews Seniors Solutions —St. Louis, MO2.8

Responsibilities include but are not limited to inbound and outbound calls for clients and employees, data entry to assist with bi-weekly payroll processing and…

BRADY WORLDWIDE INC —Manheim, PA

What We Need:*Brady is seeking a Senior Customer Care Representative will act as a liaison, provide information, answer questions, and resolve any emerging…

Rippl Care —Remote

As the front line voice of Rippl, the Patient Engagement Specialist is accountable for driving engagement, outreach and acceptance rates with patients and…

Author Health —Remote

Conduct outbound calls to individuals who have expressed interest in our services or who may benefit from them based on specific criteria and referrals.

Velocity A Managed Services Company —Charlotte, NC2.4

Implement revenue management practices, driving accountability, revenue retention and growth strategies which include value realization, renewal execution, risk…