20 Best Assistant Leader jobs (Hiring Now!)

Assistant Support Manager for Exciting Startup
Dealr, Inc. —Loveland, CO
This includes providing feedback on internal software and processes as well as our software offerings and being able to proficiently communicate technical…
$65,000 - $75,000 a year
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$24 - $26 an hour
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Kwik Trip —Amery, WI
Handle cash management, including opening and closing registers, preparing deposits, and reconciling cash drawers.
$50,000 - $55,000 a year
Pizza Hut Assistant / Shift Manager
Pizza Hut / Daland Corporation —Franklin, NC
You want to learn how to run great restaurants from the best restaurant managers in the business and, you’re at least 18 years old with a valid driver’s license…
$13 - $17 an hour
Quick Apply
11d
Assistant Project Manager
SME Steel Industries —West Jordan, UT
Assists in coordinating shop drawings, field drawings and all other project details with general contractor, SME’s field personnel and other involved parties.
Estimated: $59.9K - $75.9K a year
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1h
Assistant Property Manager
AHC Management Texas LLC —Dallas, TX
Real Estate license preferred but not required for consideration. Bachelor’s Degree in Real Estate or related field preferred (not required).
From $24 an hour
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Assistant Account Manager
PortPro —Remote
Summary: As an Assistant Account Manager, you will play a crucial role in supporting our Account Managers to ensure seamless coordination and execution of…
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Assistant Store Manager (Waimea/Mauna Lani)
Foodland Super Market, Ltd. —Kamuela, HI
They must be able to handle customer complaints and ensure that all store personnel are courteous to customers. Must successfully pass math test.
From $65,000 a year
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6d
Dunkin_ Crew member_ Shift Leader_ Assistant Manager
DMCP Auburn —Bethel, ME
Taking Orders, and collect payments. Clean food preparation areas and kitchen facilities. The ideal candidate will have a passion for serving customers and…
From $14.15 an hour
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5d
Assistant Salon Leader
Yellowhammer Salon Group —Slidell, LA
A current cosmetology or barber license. Setting the example, you deliver top-notch hair care services offered by Smart Style, ensuring each guest receives the…
$15 - $20 an hour
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Assistant District Manager - Arboriculture
Davey Tree —Lake Bluff, IL
Work as a tree doctor that makes house calls. Preferred: Relevant pesticide and related licenses and certificates, if required by state law.
From $60,000 a year
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Assistant Manager Front Office
Trilith Guesthouse —Fayetteville, GA
Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
Estimated: $34.2K - $43.3K a year
Quick Apply
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Assistant Kitchen Manager
Eggs 'n Things Hawaii —Honolulu, HI
An assistant kitchen supervisor will help support the kitchen manager and will have lots of time and training to develop. High school or equivalent (Preferred).
$40,000 - $48,000 a year
Quick Apply
Assistant Store Manager (#30, Princeville)
Foodland Super Market, Ltd. —Princeville, HI
They must be able to handle customer complaints and ensure that all store personnel are courteous to customers. Must successfully pass math test.
From $71,000 a year
Quick Apply
6d
ASSISTANT SERVICE CENTER MANAGER
ALTAQUIP —La Vergne, TN
Customer Service via phone calls, walk ins and store visits. Coach and educate team members as needed. Cross train in all functional areas: Administration,…
$44,000 - $48,000 a year
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assistant manager, merchandising - dimond sc
Old Navy —Anchorage, AK
Good understanding of concepts and procedures within own subject area. Strength in driving metrics to deliver results that will meet or exceed business goals.
$24.75 - $34.00 an hour
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5d
Assistant Communications Manager
Int'l Association of Antarctica Tour Operators —Remote
Ability to use content management systems, social media platforms, web analytics tools and digital marketing methods. Attending and presenting at meetings.
$40,000 - $50,000 a year
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Assistant Community Manager
Devco Residential Property Management —Bozeman, MT
Successfully engage with prospective residents through the company’s lead management software, email and phone calls, appointments, and follow-up communication.
$22 - $26 an hour
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Assistant Property Manager
Luxor Gardens —Johnstown, PA
Experience in property management or a related field is a plus but we will train the right individual. The Assistant Property Manager will be responsible for…
Estimated: $33.5K - $42.4K a year
Quick Apply
3d
Assistant Manager - Housekeeping
Southern Breeze Lodge —Golden Meadow, LA
We offer a competitive starting wage and flexible scheduling. Full-time employees are eligible for benefits - including medical, dental, vision, PTO, and more!
Estimated: $25K - $31.7K a year
Quick Apply
3d

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Assistant Support Manager for Exciting Startup

Dealr, Inc. Loveland, CO

Apply Now

Job Details

Full-time $65,000 - $75,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Work from home
Vision insurance
Flexible schedule

Qualifications

Live chat
Google Suite
Operating systems
Management
Computer Science
Management Information Systems
Customer service
Windows
3 years
High school diploma or GED
Bachelor's degree
Team management
Computer Information Systems
IT
Computer skills
Customer support
Typing
Leadership
2 years
Communication skills
Dealership experience
Teaching
Negotiation

Full Job Description

Assistant Support Manager

We are looking for the next amazing addition to our team! Dealr, Inc. is an advanced, forward-thinking SaaS company for independent automotive dealerships. We provide dealr.cloud, an all-in-one management solution and we are revolutionizing the industry. We’re rapidly building our team and are pushing hard for continued, rapid overall growth for the company and out-of-state movement for the software. Check out our product and website at https://dealr.cloud

Based in Colorado, our team is passionate, talented, and customer-focused. Dealr, Inc. is a young company and we are excited to have a culture that works hard but still knows how to have a sense of humor. This is a fun, fast-paced environment, and we are looking for people who are excited to grow with us.

Our Assistant Technical Support Manager will take a leadership role in the daily operations of the dealr.cloud support team. Your primary responsibility is to ensure that our clients are properly set up for long-term success as we continue to expand the company and to assist the dealr.cloud support team in doing the same. You will work in our offices to remotely support new and existing clients. Under the general direction of the Client Success Manager, the Assistant Technical Support Manager will provide day-to-day assistance for the support team members in the areas of customer service, client retention, and resolution of technical support issues. This role is customer-service oriented and the ideal candidate will be proactive in anticipating issues, researching solutions, and resolving problems.

Our ideal candidate is an innovator and driver of change, is a superhero when it comes to collaborating, and thinks about how new technologies and strategic thinking can change the game…any game. This person has previous IT customer service/support experience, management experience, excellent communication skills, and is a natural problem solver and a quick learner. If you have the agility to focus on customer service AND solve complex problems, then read on!

What you’ll do:

Manage Daily Activities of the Technical Support Team: Coordinate schedules, verify time clocks, manage the ticketing queue (Intercom), assign or reassign tickets as needed, and delegate customer service duties to appropriate team members to ensure smooth operations.
Support Management: Support the Client Success Manager and VP of Client Success in daily operations and larger projects as needed.
Direct Customer Interaction: Work directly with end customers, third-party vendors, and partners as needed.
Handle Real-Time Client Escalations: Act as the initial point of contact for all client escalations, ensuring quick and effective resolution through excellent negotiation and listening skills.
Manage Proactive Retention Projects: Enroll support team members in actively engaging with proactive retention efforts to increase usage, adoption of features, and customer satisfaction.
Train and Empower Team Members: Provide ongoing, real-time training and support, fostering an environment of growth and mastery over the Dealr product suite. Assist team members experiencing difficulties by providing active peer coaching/training on operational tasks and soft skills, including call reviews and messaging audits.
Participate in Weekend On-call Rotation: Provide support to customers facing emergency, time-sensitive issues.
Safeguard Team Alignment: Ensure team alignment with stated goals, guidelines, and objectives. Lead by example in upholding company policies, standards, and values.
Feedback and Process Improvement: Regularly provide feedback to the Client Success Manager. Work closely with decision-makers and other departments to regularly identify, recommend, develop, and implement process and systems improvements to enhance the customer experience and drive team efficiency. This includes providing feedback on internal software and processes as well as our software offerings and being able to proficiently communicate technical status to non-technical sales, and management personnel.
Special Projects & Additional Responsibilities: Take ownership of and/or assist with special projects as assigned, as well as additional responsibilities as necessary.

Who you are:

A Great Communicator: Your active listening, negotiation, and teaching skills are exceptional. You are comfortable talking on the phone, writing emails, and responding professionally to text messages. You can convey ideas efficiently and succinctly. You rarely get tripped up when speaking to someone, no matter the situation. Conflict resolution comes naturally to you.
A Creative Problem Solver: You can work yourself out of just about any problem and use any and all tools at your disposal to do so. You think quickly on your feet and can foresee multiple solutions to a problem in order to execute on the best one.
Tech Savvy: You have a wide range of experience with different types of technology and an aptitude for mastering new software and systems faster than you can say gigabyte.
A People Person: You find it easy to make connections with others and can’t imagine a job without human-to-human contact.
A Master Multitasker: You’ll be working with multiple teams, juggling client needs and deadlines, managing metrics, reviewing accounts, and working with multiple support tools. Prioritizing could be your middle name.
Always Putting Customers First: You value putting the customer first to ensure their long-term success and are willing to go above and beyond to do so.
Super Teachable and Flexible: Dealr.cloud is a comprehensive system, and new changes and updates happen frequently to stay relevant. You can learn quickly, adapt to new ideas, and take feedback so you can help our customers and our company succeed.

Requirements & Experience

Typing 40+
High School Diploma or GED required
Bachelors degree in Computer Science, Computer Information Systems, Management Information Systems, or related field or other additional education is a plus
3 years of verifiable, progressive, professional IT work experience
3 years of customer support background with increasing team responsibility
Minimum 2 years experience leading and managing a team, delegating tasks, and directing projects to completion demonstrated by previous professional success
Thorough knowledge of personal computer operating systems, and software packages including Mac and Windows operating systems, G-Suite, databases, e-mail, and other programs including cloud-based applications and services
Ability to define technical problems, analyze root cause problems, research possible solutions, and execute corrective action and/or implement solutions in support of department and company goals with minimal to no guidance or assistance
Ability to read, write, analyze, and interpret general business documents, professional journals, technical procedures, or governmental regulations
Excellent verbal, written, analytical, presentation, and interpersonal skills, and the ability to draft coherent and effective business correspondence
Ability to work independently and as a team member under tight deadlines and changing priorities
Ability to prioritize and handle multiple tasks simultaneously
Demonstrated perseverance when resolving customer requests
An aptitude for learning and sharing knowledge with others
Prior experience walking customers through technical solutions via phone conversation, chat, and email preferred
Vehicle Dealership experience a plus
Your talents! If you don’t meet 100% of the qualifications above, tell us in your cover letter why you’d be a fit for this role

The typical work schedule will be Monday-Friday 8:00 - 5:00 with the possibility of additional hours and flexibility when necessary (1-hour lunch break daily).

Hybrid Work from Home Schedule(after initial 30 days)

We provide a 3-2 hybrid work model in which employees are given the opportunity to work from home for up to two days per week.
The designated days are Tuesday & Friday

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Experience level:

3 years

Shift:

8 hour shift

Weekly day range:

Monday to Friday

Ability to Relocate:

Loveland, CO 80537: Relocate before starting work (Required)

Work Location: In person

Apply Now

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Assistant Store Manager (#30, Princeville)

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