20 Best Manager jobs in New York, NY (Hiring Now!)

Assistant Service Manager
MERCEDES-BENZ MANHATTAN, INC. —New York, NY
Must enhance the Customer Experience by maintaining a presence in the service lane and personally greeting customers and ensuring all available advisors are…
$145,000 - $155,000 a year
Quick Apply
8d
Multi-Unit General Manager
Van Leeuwen Ice Cream —New York, NY
NYC DOH Food handlers license required. This includes managing people operations, sales, inventory, and the guest service experience.
$65,000 - $75,000 a year
Quick Apply
Floor Manager - NYC
Citarella —New York, NY
Our Floor Manager are responsible for overall supervision of our retail specialty store including opening/closing of store, ordering, receiving, set-up and…
$27 - $34 an hour
Quick Apply
Brand Manager, New York
Ralph Lauren —New York, NY
Have an understanding of the state of the business including annual volume, best sellers and in-season trend for your business.
$100,000 a year
6d
Asset Protection Manager - ORC
Lululemon —New York, NY
The ORC Manager will develop and execute ORC initiatives that focuses on protecting our people and assets, maintaining a safe and secure environment for guests,…
$103,500 - $135,900 a year
7d
Retail Manager
NEW YORK ATHLETIC CLUB —New York, NY
Bachelor’s degree in business administration, Retail Management, or related field. The Retail Manager plays a crucial role in driving sales, maintaining…
From $84,000 a year
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6d
Medical Aesthetics General Manager
Alchemy43 —New York, NY
Respond to in-store related emails and answer phone calls. Applicants are considered for all roles without regard to race, color, religious creed, sex, national…
$65,000 - $125,000 a year
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12h
General Manager
Cipriani USA —New York, NY
The General Manager is responsible for overseeing all aspects of the restaurant operations, ensuring exceptional service, high-quality food, and a memorable…
$150,000 - $200,000 a year
Quick Apply
14d
Assistant Property Manager - Supportive Housi
WEST SIDE FED SR.SUP —Bronx, NY
Ensure the personnel are cleaning and maintaining front desk area. Coordinate with social service staff on various tenant issues including arrears, housekeeping…
$27 - $33 an hour
Quick Apply
Assistant Department Manager - Collection
Ralph Lauren —New York, NY
Work with Senior Management to develop and implement operating budgets and monitor performance. Strong communication and inter-personal skills with the ability…
$62,000 - $80,500 a year
Store Manager
LaserAway —Brooklyn, NY
Monthly (or bi-weekly) KPI calls with management. The ability to develop, implement and assess performance. Monitor and track CRM in location initiatives with…
$80,000 a year
Quick Apply
16h
DISTRICT MANAGER - NYC/PA/Westchester Area - New York, NY
Chartwells Higher Education —New York, NY
Bachelor’s degree from an accredited college or university, or five (5) years progressive experience in multi-unit food service, hospitality management, plant…
$140,000 a year
Quick Apply
14d
FRONT OFFICE MANAGER
Dream Midtown —New York, NY
In addition to assisting in the operation of the Front Office operation and guest services personnel, this position will respond quickly to guest requests and…
$65,000 a year
3d
Associate Manager, Retail Facilities
Warby Parker —New York, NY
On an average day, this individual will respond to facility requests, track budgets, inspect the quality of work by third-party vendors, and maintain regular…
$70,875 - $81,000 a year
Quick Apply
General Manager
Felix Roasting Co —New York, NY
The Cafe Leader is responsible for all invoices being uploaded in a timely manner and approved for payment. Uploading and monitoring all invoices in the system:
From $75,000 a year
Quick Apply
7d
Office manager
Vitability Health —Brooklyn, NY
Lead and manage a team, bringing out the best in each member. Enhance the work environment with creativity, responsibility, and attention to detail.
$60,000 - $90,000 a year
Quick Apply
Restaurant Leader
Raising Cane's —Jackson Heights, NY
Possess a valid driver's license. Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed.
$75,000 - $90,000 a year
3d
General Manager
Ambassador Theatre Group —New York, NY
Enforce safety and security protocols and ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
$140,000 a year
Quick Apply
Practice Manager
Small Door Veterinary —New York, NY
Manage, develop, and lead a high-performing team in providing exceptional hospitality and care. Partner with HQ and regional leadership to create, review,…
$75,000 - $95,000 a year
Quick Apply
1d
Personal Injury Operations Manager
Law Offices of Spar & Bernstein, P.C. —New York, NY
Applicant must have 10 years’ experience in the Personal Injury field and be able to work under minimal supervision along with 5 years of management experience…
$93,000 - $100,000 a year
Quick Apply
4d

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Assistant Service Manager

MERCEDES-BENZ MANHATTAN, INC. - New York, NY

Quick Apply

Job Details

Full-time $145,000 - $155,000 a year 8 days ago

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Management
Customer service
Auto service management
3 years
High school diploma or GED
Driver's License
Front desk
Communication skills
Dealership experience
Time management

Full Job Description

Located on a 330,000 square foot lot on 11th Avenue between 53rd and 54th Streets, Mercedes-Benz Manhattan is the only Mercedes-Benz dealership in the country owned and operated by Mercedes-Benz, delivering an uncompromising inventory of new and pre-owned Mercedes-Benz luxury vehicles and Sprinter Vans. We are the trusted dealership for drivers throughout New York and beyond.

The Assistant Service Manager is responsible for assisting the Service Management team in planning, organizing, and controlling the activities of the Service Lane and the production of the Service Advisor team.

The Assistant Service Manager is the main point of contact for all Service customers by providing an exemplary professional reception and experience at the dealership. He/She is responsible for the profitability of the department through all Service Advisor team transactions by facilitating the efficient operation of the team, maximizing the Effortless Experience for the customer and ensuring overall continuous, outstanding customer satisfaction.

Responsibilities

Must enhance the Customer Experience by maintaining a presence in the service lane and personally greeting customers and ensuring all available advisors are ready to greet the Service Customers promptly, as they arrive in the dealership.

Conducts regular performance meeting with Service Advisor team and Service Manager.

Communicates with team regarding current promotions and incentives.

Ensures accurate and proper walkarounds are being performed with the Service Advisor and customer.

Ensures that sales and Customer Experience quotas set by Service Management team are met or exceeded.

Assist Service Advisors to achieve pre-determined hours per RO and dollars per RO per advisor.

Ensures that pickup process is effortless and that the Service Advisors are performing an active delivery with every client and that customers sign the repair order and credit card receipt before leaving.

Addresses and resolves customer concerns to ensure customer satisfaction and follows up with customers who have had major repairs and comebacks to be sure they are satisfied and their vehicle is repaired as expected.

Trains and develops the team in all aspects of customer service, effective communication, sales, Customer Experience Surveys, work organization, and time management.

Communicates with shop management to determine the status of repair orders throughout the day to ensure and that vehicle repair orders are completed on time and that customer expectations are met.

Reviews repair orders from the Service Advisors to the Technicians so that repairs to the vehicle are addressed correctly at first visit.

Remains up to date on knowledge of the products and services available and the various warranties on them.

Ensure length of loaner is at or less than market average.

Train and coach advisors on ensuring completed vehicles are picked up within 48 hours of completion and that storage charges are applied when necessary.

Assists with third party warranty/insurance companies to get approval in advance of repairs and take precautions necessary to guarantee payment.

Uses customer data, evaluates reports and trends to devise strategies to improve customer experience, customer loyalty, service productivity and increase sales volume.

Develops and maintains a comprehensive training program to train new hires as well as enhance the knowledge of existing associates.

Maintains a strong working knowledge of industry regulations, restrictions, and laws, and remaining current on the industry's standards and innovations, materials, tools, and processes.

Ensures that the Service Drive team is following the processes set forth by the department and in accordance to policy and procedures set forth by Management.

Responsible for the organization, discipline, morale, performance and effectiveness of the Service Advisor team.

Able to commute into and out of Manhattan/New York City on a daily basis.

Maintain a clean, safe work area

Qualifications

High School Diploma or equivalent

3+ years’ previous experience as an Assistant Service manager experience (Luxury brand preferred).

Strong verbal and written communication skills are required

Experience with CDK or other automotive software is a plus

General knowledge of processes, software, costs, and other techniques in order to achieve maximum efficiency

Job Type: Full-time

Pay: $145,000.00 - $155,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Parental leave
Referral program
Tuition reimbursement
Vision insurance

Day range:

Weekends as needed

Shift:

Day shift

People with a criminal record are encouraged to apply

Experience:

Assistant Service Manager in a Dealership: 3 years (Required)

License/Certification:

Driver's License (Preferred)

Ability to Commute:

New York, NY 10019 (Required)

Ability to Relocate:

New York, NY 10019: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Manager jobs in New York, NY

Assistant Service Manager

Multi-Unit General Manager

Floor Manager - NYC

Brand Manager, New York

Asset Protection Manager - ORC

Retail Manager

Medical Aesthetics General Manager

General Manager

Assistant Property Manager - Supportive Housi

Assistant Department Manager - Collection

Store Manager

DISTRICT MANAGER - NYC/PA/Westchester Area - New York, NY

FRONT OFFICE MANAGER

Associate Manager, Retail Facilities

General Manager

Office manager

Restaurant Leader

General Manager

Practice Manager

Personal Injury Operations Manager

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