20 Best Patient Coordinator jobs in Cambridge, MA (Hiring Now!)

Client Care Coordinator - Veterinary Emergency Hospital; evening shift
MSPCA-Angell —Boston, MA
Ideal applicants will have at least 2 years experience in a hands on and/or client service role in a veterinary clinic or hospital, animal shelter/humane…
Estimated: $50.7K - $64.2K a year
Quick Apply
Physical Therapist ($15k Sign On Bonus)
Boston Medical Center —Boston, MA
Completes mandatory requirements (including PPD, competencies, and safety/infection control tests, CPR, and license renewal) within given time frame.
Estimated: $75.5K - $95.6K a year
Quick Apply
MDS Coordinator
SALMON Health and Retirement —Natick, MA
We want you to feel seen, heard, valued and cared for, which is why we offer competitive wages, tuition reimbursement and student loan repayment, wellness perks…
Estimated: $57.3K - $72.6K a year
10d
MDS Coordinator - RN
Hathorne Hill Center —Danvers, MA
Must be a Registered Nurse currently licensed by the state and in good standing. Restrictions apply based on collective bargaining agreements, applicable state…
$50 an hour
Quick Apply
Resource Specialist
Newton Wellsley Hospital —Newton Lower Falls, MA
Requires basic typing and/or computer data entry skills, experience with personal computer and software desirable. High School Degree or GED required.
Estimated: $44.8K - $56.7K a year
Site Manager-Dorchester, MA
Care Access —Dorchester, MA
Act as a primary point of contact in the therapeutic field for Care Access Research. Ability and willingness to mentor and guide less experienced CRC as they…
Estimated: $89.2K - $113K a year
Quick Apply
Intake Coordinator
Recovery Centers of America —Danvers, MA
Bachelor’s degree in psychology or related field *OR* Associates Degree with at least 1 year of experience in similar position *OR *High School diploma with at…
$23 an hour
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Patient Access Coordinator
Mass. Eye and Ear (MEE) —Boston, MA
The Patient Access Coordinator is responsible for scheduling and registering patients for services utilizing enterprise wide computerized scheduling and…
Estimated: $46.5K - $58.8K a year
Administrative Assistant at Multiple Sclerosis Center
The Elliot Lewis Center for Multiple Sclerosis Care —Wellesley Hills, MA
Manage phone calls, messages, and e-mails. Assistants coordinate appointments, obtain insurance authorizations for prescriptions and imaging, coordinate outside…
$62,000 - $80,000 a year
Quick Apply
6d
Dental/Orthodontic Insurance Coordinator
Reading Orthodontics —Reading, MA
Primary responsibilities include Dental Insurance handling,greeting patients, making appointments, scheduling of patients appointments, collecting patient…
From $30 an hour
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Patient Access Coordinator - Remote
Mass Eye and Ear —Boston, MA
High volume of telephone work and interaction with patients, clinical service areas and other staff. Mental and visual attention requiring combination of…
Estimated: $37.7K - $47.8K a year
Quick Apply
Nurse - Behavioral Health Care Partners Program
Bay State Community Services Inc —Quincy, MA
Has reliable transportation and valid MA driving license with acceptable driving record and current proof of insurance. Adjust medication list when needed.
Quick Apply
Medical Office Coordinator - Woburn
Health/Wellness Office —Woburn, MA
Answering phone calls, questions, etc. in a prompt and polite manner. Handling cash and payments accurately and responsibly.
$19 - $22 an hour
Quick Apply
5d
Senior MRI Technologist Senior
Boston Children's Hospital —Boston, MA
Explain the examination and is able to answer questions from patient and parents regarding the exam and Magnetic field environment.
Medical Office Receptionist
LifeStance Health —Weymouth, MA
You will be responsible for patient management, check in/out processes, answering phones, assisting patients in-person and/or remote, including scheduling…
$21.75 - $22.75 an hour
Orthodontic Dental Assistant
Chestnut Dental —Needham, MA
Escort patient to check-out area and give scheduling information to front desk personnel. Pour impressions, separate models from impression trays, trim models;…
$21 - $38 an hour
Quick Apply
Inbound Coordinator PD
Lowell General Hospital —Lowell, MA
Manages inbound calls from local private ambulance services and fire department ambulance services when transporting priority patients to the ED.
Estimated: $77.8K - $98.5K a year
Patient Care Coordinator
Boston Dental —Boston, MA
Patient care coordinators ensure the reception and waiting areas radiate a welcoming ambiance. Help patients to feel comfortable at each visit while developing…
From $29 an hour
Quick Apply
1d
Patient Access Coordinator I - Fully Remote
Tufts Medicine —Burlington, MA
An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical,…
Estimated: $40K - $50.6K a year
2h
Patient Services Coordinator III
Massachusetts General Hospital —Boston, MA
This role involves greeting patients and visitors in a way that makes them feel welcome and supported, checking patients in/out for their appointments,…
Estimated: $43.6K - $55.2K a year
Quick Apply

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Client Care Coordinator - Veterinary Emergency Hospital; evening shift

MSPCA-Angell - Boston, MA

Quick Apply

Job Details

Full-time Estimated: $50.7K - $64.2K a year

Benefits

Free parking
Health insurance
Dental insurance
Tuition reimbursement
Employee discount
403(b)
Life insurance

Qualifications

Animal handling
Client services
Patient care
2 years
Communication skills
Teaching

Full Job Description

This is a full time 40 hour/week day shift position. Second shift hours from 12-8:30pm, Mon-Fri.

This Client Care Coordinator position is a new addition to our growing Emergency/Critical Care team. In this role, you will work collaboratively with our clinical and service teams to ensure seamless delivery of excellent client service and patient care from the point of arrival to our Emergency Room. This impactful role provides daily opportunity to make a positive difference in the quality of life of our patients and clients. Ideal applicants will have at least 2 years experience in a hands on and/or client service role in a veterinary clinic or hospital, animal shelter/humane society, or other animal related field. Relative experience in a human medical position is also welcomed.

THE POSITION:

Our Client Care Coordinators are responsible for facilitating client care from patient admission to discharge. They serve as a life-line to clients during their pet’s visit - providing status updates and addressing questions/concerns to ensure the client is comforted and informed during their pet’s care. This role works collaboratively with many hospital areas to manage patient care and assist the client in making the transition to home care after discharge from the hospital. This vital position relies on strong communication skills, as the Coordinator is a direct line of communication between the client and our Veterinarians and serves as a central resource for the client via multiple channels. Being both patient and client facing, this role is perfect for someone who wants to work with animals hands on but in a less technical role.

Some Duties include:

Introduce self to clients waiting for emergency services to offer support, proactively communicate wait times and other relevant policies. Identify client/patient needs and assist where possible, including facilitation of follow up triage.
Facilitating communication between the doctor and client during their pet’s emergency or inpatient care. Communications would include: Addressing client questions and soothing concerns, communicating emergency room wait times, coordinating medical triage for waiting patients, relaying pertinent information on status and polices, gaining permission from clients for diagnostics or procedures during hospitalization including the presentation of any additional financial estimates.
Meeting with clients at patient drop off and facilitate patient admission to the hospital and transporting the pet to their treatment areas.
Following Emergency Room/inpatient population to provide patient status updates to their families via various channels including phone, email, text.
Providing photo updates and/or facilitating patient visitation.
Celebrating patient success and offering kindness in the face of patient challenges and loss, demonstrating comfort care to patients and clients.
Facilitating admit and discharge of the patient, reuniting the pet with their family and guiding the client through the doctor’s home care and medication instructions.

WHO WE ARE:

Angell, founded in 1915, is recognized internationally as a leader in animal medicine and has the reputation as one of the finest veterinary teaching hospitals in North America. Angell serves the greater Boston and scenic New England area as a primary care facility, a 24-hour emergency hospital, and as a tertiary referral center. Our Client Services Department is the hub of this busy hospital where, we will see approximately 90,000 animals this year.

APPLICANT REQUIREMENTS:

We are looking for applicants who:

possess excellent verbal and written communication skills,
have proven excellence in client service,
have knowledge of principles and processes of animal handling/patient care and knowledge of common veterinary drugs,
focus on operational/organizational excellence,
demonstrates patience and empathy, strengths needed for this position.

OUR BENEFITS:

Our compensation package includes health, dental and life insurance, 403(b) retirement plan, tuition reimbursement, paid holidays, sick and vacation time, employee discounts for your pet health care and pet food needs, and free on site Boston parking!

Experience

Required

Please attach a cover letter for this position with your application.
2 year(s): • Prior experience of a minimum of 2 years veterinary practice experience in a technical or a general client services position.

Preferred

Previous work experience in a fast-paced, multi-veterinary hospital, emergency/referral practice or veterinary teaching hospital is a plus!

Education

Preferred

Associates or better in Animal Science

Quick Apply

Patient Coordinator jobs in Cambridge, MA

Client Care Coordinator - Veterinary Emergency Hospital; evening shift

Physical Therapist ($15k Sign On Bonus)

MDS Coordinator

MDS Coordinator - RN

Resource Specialist

Site Manager-Dorchester, MA

Intake Coordinator

Patient Access Coordinator

Administrative Assistant at Multiple Sclerosis Center

Dental/Orthodontic Insurance Coordinator

Patient Access Coordinator - Remote

Nurse - Behavioral Health Care Partners Program

Medical Office Coordinator - Woburn

Senior MRI Technologist Senior

Medical Office Receptionist

Orthodontic Dental Assistant

Inbound Coordinator PD

Patient Care Coordinator

Patient Access Coordinator I - Fully Remote

Patient Services Coordinator III

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