20 Best jobs in Agawam, MA (Hiring Now!)

Call Center Representative (remote) - West Springfield, MA
AAA Northeast —West Springfield, MA
Receives incoming calls from prospective and current members requesting road service; processes requests and gathers required information in order to provide…
$18.50 - $19.50 an hour
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3h
Dental Office Manager/ front desk
Springfield Dental Kids —Springfield, MA
Dental Front Desk/ Manager with experience in the field. Job Type: Full-time Pay: $20.00 - $28.00 per hour Benefits: * 401(k) * Dental insurance * Referral…
$20 - $28 an hour
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Diesel Technician - $2,000 Sign on Bonus
Ballard Truck Center —West Springfield, MA
The Diesel Technician completes routine rebuilds and replacements, makes best value and safety decisions to continue to operate, repair or replace, and performs…
Estimated: $67.4K - $85.4K a year
Quick Apply
Dental Team Lead - Longmeadow, MA
Mondovi Dental —East Longmeadow, MA
Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine,…
$28 - $32 an hour
Medical Assistant
New England Dermatology & Laser Center —Springfield, MA
Primary duties include facilitating a positive patient office experience, assisting with various procedures, surgeries and visit documentation, completing lab…
Estimated: $37.4K - $47.4K a year
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Estate Planning and Administration Attorney
Egan, Flanagan and Cohen, PC —Springfield, MA
JD degree from an accredited law school and a current member of MA state bar. Applicants should demonstrate a commitment to live and practice within commuting…
$96,107.73 - $155,742.64 a year
Quick Apply
6d
Veterinary Technician- Oncology
Integrity Veterinary Center —Northampton, MA
Applicants should be comfortable with jugular and peripheral venipuncture, IV catheter placement, basic laboratory skills, anesthesia monitoring, have excellent…
$25 - $30 an hour
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7d
Nurse Care Manager
Holyoke Health Center —Holyoke, MA
Current valid MA drivers' license and reliable automobile required. Position requires a current MA nursing license and CPR; Bachelor of Nursing--Associate's…
Estimated: $51.6K - $65.4K a year
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Nurse Practitioner
International Health Services —Springfield, MA
Access to state of the art EMR technology. Our Nurse Practitioners work under the supervision of the Medical Director, in cooperation with the Primary Care…
Estimated: $107K - $135K a year
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COOKIE BAKER
Ital Pav —West Springfield, MA
Experience in the food industry with a focus on baking. Expected hours: 40 per week. West Springfield, MA 01089 (Preferred).
From $20 an hour
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9d
RN Supervisor 11p-7a
Parkway Pavilion Health & Rehabilitation Center —Enfield, CT
Possess, as a minimum, a Registered Nursing Degree from an accredited college or university. $5,000 Sign on Bonus.
Estimated: $84.5K - $107K a year
Quick Apply
5d
Visiting Registered Nurse for Specialty Practice, Leominster, Fitchburg, Gardner
FootCare By Nurses —Springfield, MA
Posted pay rate dependent on RN degree and certification. Enjoys driving and working in a variety of settings. Comfortable using power tools (we will train!).
$37 - $43 an hour
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7d
Entry-Level Warehouse Worker
The Hire Method LLC —Windsor Locks, CT
Remain cognizant of staff, security contractors, and visitors’ activities and report security breaches, suspicious occurrences, or non-compliance with the site…
$19.25 an hour
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Board Certified Behavior Analyst (BCBA)
Embracing The Creative Child LLC —East Longmeadow, MA
Treatment plan development and monitoring, writing progress notes - Conducting FBA, development of behavior support plan-Conducting assessments (VB-MAPP , ABLS,…
$67,000 - $95,000 a year
Quick Apply
Estate Planning Attorney
Egan, Flanagan and Cohen, PC —Springfield, MA
The ideal candidate will have a strong background in various areas of transactional law and be able to handle a diverse caseload including EPA, corporate and…
$66,922.29 - $90,594.59 a year
Quick Apply
6d
General Dentist Full Time
Northampton Dental Specialists Group —Northampton, MA
Northampton Dental Specialist Group is offering a full time associate position for 4 days a week. Compensation will be dependent upon the type of dentistry that…
$10,000 - $25,000 a month
Quick Apply
Territory Manager
Primex Color, Compounding & Additives —Springfield, MA
Bachelor’s Degree in related field preferred; equivalent experience will be accepted. We are looking for a strong seller who is capable of identifying new…
Estimated: $77K - $97.5K a year
Quick Apply
Infant/Todder/Preschool Teachers
The Kids' Place Inc. —Wilbraham, MA
Minimum of EEC Teacher Certification OR have completed 3 college credits in Child Growth and Development or Child Psychology and have 9 months experience…
From $18 an hour
Quick Apply
VNA Manager of Clinical Practice
The Overlook —West Springfield, MA
Current license to practice as a Registered Nurse in the state of Massachusetts required. Completing visits in the field as necessary requires driving to…
Estimated: $81.8K - $104K a year
Quick Apply
Dishwasher
Hangar Pub and Grill —Agawam, MA
We're looking to hire a few dishwasher roles to join our stellar kitchen staff. Job Types: Full-time, Part-time.
From $16 an hour
Quick Apply
11d

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Call Center Representative (remote) - West Springfield, MA

AAA Northeast - West Springfield, MA

Quick Apply

Job Details

Full-time $18.50 - $19.50 an hour 3 hours ago

Benefits

Work from home

Qualifications

Bilingual
Customer service
English
High school diploma or GED
Computer skills
Communication skills

Full Job Description

Eligible applicants must live within the AAA Northeast footprint to be considered for work from home opportunities. This includes RI, MA, CT, NY & NJ. You have applied to a work from home position, and as such, you will be required to meet specific work from home requirements to support the business needs of AAA. This includes high speed internet access with minimum internet speed requirements.

Available shifts: 1st & 2nd shift. Schedules range between 8:00am-10:30pm. Must be available to work at least one weekend shift.

Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community?

At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century.

Receives incoming calls from prospective and current members requesting road service; processes requests and gathers required information in order to provide timely service; answers members' questions and provides detailed information regarding AAA road service products and services; provides Five Diamond Customer service to encourage member retention, renewal, and new membership sales.

What you will do:

For bilingual roles, all responsibilities must be able to be completed in both English and target language. Takes road service calls while being mindful of members’ emotional and physical wellbeing (e.g., safety, calming down an angry member, providing reassurance to an anxious member, etc.). Gathers information regarding road service calls, including verification of membership number, name, telephone number, e-mail, vehicle description and location, and nature of vehicular problem. Utilizes department software, such as Sales Force, D3, MemberzPlus, etc. to ensure efficient dispatch, prioritize calls for safety issues, and research membership status. Takes required action to help member determine exact location of disabled vehicle or meeting place (i.e., asking probing questions and referring to maps or other materials.). Adheres to department standards for after call work, talk time, and staffed time.
Provides information to members on road service policies and procedures. Explains the benefits of AAA membership and sells memberships. Ensures that members are aware of costs associated with all services provided. When appropriate, advises the member of other AAA products and services, such as mobile battery replacement, Premier and PLUS Memberships, car rentals, and hotel reservations.
Determines appropriate course of action for each call received, consulting with supervisors for members with special circumstances; attempts to accommodate members in "borderline" situations, including membership verification and new member’s applications; refers non-AAANE Club members to appropriate Club for service.
Tracks estimated time of arrivals (ETAs) and acts to resolve long-standing service calls; acts as interface between Dispatch and members to enhance customer service.
Responds to a wide variety of member inquiries (often unrelated to Emergency Road Service), referring members to other departments to ensure customer satisfaction.

Salary range: $18.50-19.50 per hour

Education
High School Diploma or GED Required

Experience

Customer Service experience Required or Call Center experience Preferred

Licenses and Certifications

If for a bilingual job, must satisfactorily pass a translation assessment (from English to the target language and from the target language to English) during pre-hire screening, in accordance with policy Required

Skills

Ability to address various high volume and challenging situations. Ability to listen to, understand, and communicate with others by telephone, in written form, or electronically. Ability to read maps and utilize navigation resources. Ability to convince others to buy goods/services or to otherwise change their minds or actions. Encourage and build mutual trust, respect, and cooperation with others and maintain them. Ability to apply general rules to specific problems to produce answers that make sense. Ability to operate a computer with relevant software applications. Ability to maintain confidentiality. Ability to operate a computer with relevant software applications. If for a bilingual job: Verbal and written fluency in the stated target language and English. Ability to facilitate communication between parties who speak two different languages, English and a target language, to effectively and accurately interpret‚ respond. and resolve customer needs and problems.

Quick Apply

jobs in Agawam, MA

Call Center Representative (remote) - West Springfield, MA

Dental Office Manager/ front desk

Diesel Technician - $2,000 Sign on Bonus

Dental Team Lead - Longmeadow, MA

Medical Assistant

Estate Planning and Administration Attorney

Veterinary Technician- Oncology

Nurse Care Manager

Nurse Practitioner

COOKIE BAKER

RN Supervisor 11p-7a

Visiting Registered Nurse for Specialty Practice, Leominster, Fitchburg, Gardner

Entry-Level Warehouse Worker

Board Certified Behavior Analyst (BCBA)

Estate Planning Attorney

General Dentist Full Time

Territory Manager

Infant/Todder/Preschool Teachers

VNA Manager of Clinical Practice

Dishwasher

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