20 Best Patient Coordinator jobs in Boston, MA (Hiring Now!)

Patient Care Coordinator (PCC)
Dental Partners of Boston —Boston, MA
Exhibit exceptional telephone skills for effective patient communication. Inadequate technical proficiency and non-compliance with dental regulations also fall…
From $26 an hour
Quick Apply
Client Care Coordinator - Veterinary Hospital; evening shift
MSPCA-Angell —Boston, MA
Ideal applicants will have at least 2 years experience in a hands on and/or client service role in a veterinary clinic or hospital, animal shelter/humane…
Estimated: $49.8K - $63.1K a year
Quick Apply
Transition to Practice RN Resident
Good Shepherd Community Care —Newton, MA
Under the guidance and supervision of an NCC preceptor and TTP educators, learn to provide, coordinate, and document initial and ongoing clinical assessments of…
Estimated: $73.5K - $93.1K a year
Quick Apply
Pharmacy Oncology Manager
Sierra Staffing —Boston, MA
Participating in independent or collaborative research to improve patient care or resolve clinical problems. Participating in collaborative projects to improve…
$160,000 - $200,000 a year
Quick Apply
Patient Care Coordinator
SkinCare Physicians —Chestnut Hill, MA
Manage incoming calls and registration of patients; serve as a resource for callers. The Patient Care Coordinator will build relationships with patients on the…
From $23 an hour
Quick Apply
Client Care Coordinator - Veterinary Emergency Hospital; evening shift
MSPCA-Angell —Boston, MA
Ideal applicants will have at least 2 years experience in a hands on and/or client service role in a veterinary clinic or hospital, animal shelter/humane…
Estimated: $50.2K - $63.5K a year
Quick Apply
Physical Therapist Assistant - Acute Care
Boston Medical Center —Boston, MA
Completes mandatory requirements (including PPD, competencies, and safety/infection control tests, CPR recertification, license renewal) within given time frame…
Estimated: $62.6K - $79.2K a year
Quick Apply
Patient Care Coordinator
Comeback Physical Therapy —Boston, MA
Strong verbal communication skills to communicate with patients, physical therapists, physical therapist assistants, attorneys, and other 3rd party vendors.
$22 - $24 an hour
Quick Apply
12d
Dialysis Clinical Coordinator - RN
US Renal Care —Quincy, MA
Current RN license in applicable state. Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals…
Estimated: $89.3K - $113K a year
Per Diem Inpatient Physical Therapist
Boston Medical Center —Boston, MA
Completes mandatory requirements (including PPD, competencies, and safety/infection control tests, CPR, and license renewal) within given time frame.
Estimated: $82.2K - $104K a year
Quick Apply
MDS Coordinator/Director
SAUGUS REHAB AND NURSING —Saugus, MA
Active Registered Nurse (RN) license or License Practical Nurse in Massachusetts. Demonstrable knowledge of state and federal regulations.
Estimated: $89.5K - $113K a year
Quick Apply
Clinical Coordinator, Cardiac Clinic, Ambulatory (40 hrs)
Boston Children's Hospital —Boston, MA
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance,…
New Patient Coordinator, GI
Dana-Farber Cancer Institute —Boston, MA
Answers telephone calls, as appropriate for new and/or established patients. Serves as a liaison for patients including efficient routing of calls per telephone…
Estimated: $49.7K - $62.9K a year
3d
Physical Therapist ($15k Sign On Bonus)
Boston Medical Center —Boston, MA
Completes mandatory requirements (including PPD, competencies, and safety/infection control tests, CPR, and license renewal) within given time frame.
Estimated: $79.9K - $101K a year
Quick Apply
12d
Per Diem Nurse - LPN
Good Shepherd Community Care —Wayland, MA
Minimum of 2 years experience in community health, oncology nursing, or a related field preferred. The Shift Nurse notifies the Nursing Care Coordinator of any…
Estimated: $65.3K - $82.7K a year
Quick Apply
Patient Billing Representative
SkinCare Physicians, Inc. —Chestnut Hill, MA
High School diploma or equivalent; associate or bachelor’s degree in business preferred. Research all information needed to complete billing process, including…
From $25 an hour
Quick Apply
Hospice Manager
Visiting Nurse & Community Care —Arlington, MA
Bachelor’s Degree in Nursing, master’s preferred, with a current license as a registered nurse in the state of Massachusetts.
Estimated: $91.5K - $116K a year
Quick Apply
Social Worker
LearnWell —Newton, MA
Participates in all aspects of case management including intake screenings, treatment planning, discharge planning, and collateral calls.
$70,000 - $75,000 a year
Quick Apply
Referral Coordinator
SkinCare Physicians —Chestnut Hill, MA
Manage incoming calls and serve as a resource for patients. Competence in anticipating, assessing, and driving the patient experience.
From $22 an hour
Quick Apply
Dental Patient Care Coordinator
Dr. John Meola —Boston, MA
Checking patients in and out, Updating Patient Information & Medical History. We have long-term staff that provides quality care to our patients.
$28 - $32 an hour
Quick Apply
3d

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Patient Care Coordinator (PCC)

Dental Partners of Boston - Boston, MA

Quick Apply

Job Details

Full-time From $26 an hour

Benefits

Paid training
Continuing education credits
Dental insurance
Tuition reimbursement
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Microsoft Word
Microsoft Excel
Computer skills
Communication skills

Full Job Description

PATIENT CARE COORDINATOR (PCC)

At Dental Partners of Boston, you will be crucial in ensuring a seamless and patient-centric experience at the practice. The PCC serves as the first point of contact for patients, demonstrating empathy and compassion to alleviate any anxieties. With a focus on excellent customer service, organizational prowess, and tech-savviness, they manage appointments, assist with check-in procedures, and provide valuable information on treatment plans and oral health. This role is dedicated to making patients feel comfortable and well-informed, embodying the core values of the practice, and contributing to the overall success by fostering patient loyalty and satisfaction.

CORE RESPONSIBILITIES

Exhibit exceptional telephone skills for effective patient communication

Obtain accurate information for the Insurance Department to Verify insurance coverage eligibility and obtain necessary pre-approvals or authorizations for treatment.

Reduce no-shows and optimize resource utilization by monitoring the Patient Communication software via reminders via phone, email, or text.

Maintain organized and secure electronic and paper medical records, ensuring privacy regulation compliance.

Act as a liaison between patients and clinical providers, advocating for patients’ needs and addressing their concerns.

Assist patients with billing inquiries, explaining charges, and clarifying insurance coverage and payment options.

Provide support in accessing community resources, support services, or financial assistance programs when needed.

Handle inquiries and facilitate communication between patients and healthcare providers to resolve issues.

Collaborate with clinical and administrative teams to ensure patients receive comprehensive and coordinated care.

Proficiently use electronic health record (EHR) systems, appointment scheduling software, and other healthcare management tools.

Greet and assist patients upon arrival, ensuring a positive and welcoming experience in the office.

Possess personal attributes such as:

Empathy

Organization,

Attention to detail

Problem-solving skills

Tech-savviness

Discretion with confidential information.

Demonstrate strong teamwork by collaborating with various team members and handling conflicts professionally.

Maintain a positive appearance and demeanor, exceeding patient expectations and becoming a trusted point of contact.

Proficiency in using Word, Excel, and computer skills to streamline processes.

WHAT WINNING LOOKS LIKE

You maintain a professional appearance and demeanor. You are self-supervised, detail-oriented, and remain open to learning. You are confident and confirm how to exceed a patient’s expectations. You are a careful and thoughtful listener. Patients and providers request you specifically To take care of their needs. You understand your role in dentistry and have a keen understanding of how the revenue cycle supports the operation. You must maintain an updated list ASAP. Look for opportunities to schedule with the intention of your assigned providers. You respect patient’s privacy, and you are thoughtful when discussing finances. Your team relies on you, and your absence is noticed.

DRESS CODE

Attire Guidelines: The base color of your clothing should be solid black, including tops, pants, skirts, dresses, and suits. Your attire should be ironed, well-fitted, and not require constant adjustment throughout the day. Clothing styles such as cold shoulders, off-the-shoulder, midriffs, plunging necklines, or back cutouts are inappropriate for DPB.

Restrictions on Attire: Gym, yoga, or workout attire, club clothing, five-pocket jeans, dungaree/jean fabric of any color, sweater with pulls or pills, and leggings (unless worn with a dress) should not be worn at DPB.

Nails: If you wear nail polish, it should be conservative in length and color. Nail polish must be well-maintained, and bare nails are also acceptable.

Tattoos and Piercings: Large visible tattoos and face piercings are prohibited at DPB.

Headwear and Footwear: Hats, hoods, winter scarves, and winter boots are not in the dress code.

Makeup: Wearing makeup is allowed, but it should be applied in a way that looks appropriate during business hours. Remember, the goal is to project a professional and sophisticated image that aligns with DPB’s values. By adhering to these guidelines, you will represent DPB effectively and contribute to a positive image for the practice. The way we define the method demonstrates your alignment with DPB core values: Enlightenment and Teamwork.

DEAL BREAKERS

At Dental Partners of Boston, we value excellence in patient care and uphold core values to ensure a patient-centered practice. When considering future employees, there are specific deal breakers that we take seriously. These deal breakers include needing more essential credentials and qualifications, displaying inadequate clinical skills or poor infection control practices, and showing ineffective communication skills, which are pivotal in patient interactions. Unprofessionalism, incompatibility with the team, and a lack of attention to detail are also deal breakers, as they can hinder the smooth functioning of our practice. Ethical concerns, resistance to continuing education, and a history of legal or ethical issues are further factors that can affect hiring decisions. Poor patient relations, limited availability, and a lack of empathy for patients are additional deal breakers. Inadequate technical proficiency and non-compliance with dental regulations also fall into this category. Our patients trust us to provide the best care, and our employees play a crucial role in upholding these standards.

Job Type: Full-time

Pay: From $26.00 per hour

Expected hours: 40 per week

Benefits:

401(k) matching
Dental insurance
Life insurance
Opportunities for advancement
Paid training
Tuition reimbursement
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Work setting:

In-person
Private practice

Application Question(s):

Have you worked in a Dental office previously

Ability to Relocate:

Boston, MA 02199: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Patient Coordinator jobs in Boston, MA

Patient Care Coordinator (PCC)

Client Care Coordinator - Veterinary Hospital; evening shift

Transition to Practice RN Resident

Pharmacy Oncology Manager

Patient Care Coordinator

Client Care Coordinator - Veterinary Emergency Hospital; evening shift

Physical Therapist Assistant - Acute Care

Patient Care Coordinator

Dialysis Clinical Coordinator - RN

Per Diem Inpatient Physical Therapist

MDS Coordinator/Director

Clinical Coordinator, Cardiac Clinic, Ambulatory (40 hrs)

New Patient Coordinator, GI

Physical Therapist ($15k Sign On Bonus)

Per Diem Nurse - LPN

Patient Billing Representative

Hospice Manager

Social Worker

Referral Coordinator

Dental Patient Care Coordinator

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