32
Senior Customer Service Representative jobs in Chicago, IL
Encore Global —Schiller Park, IL
This includes overseeing the design, implementation, and maintenance of VOC program tools (Medallia), analyzing customer feedback to derive insights, and…
HOOD CONTAINER CORPORATION —Chicago, IL
Handle data entry for workflow requests related to estimating and design. Respond promptly to customer requests, including order management, status updates,…
Estimated: $41.1K - $52K a year
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1d
Portillo's —Oak Brook, IL
In addition to supporting the ongoing refinement of Portillo’s People department, this position collaborates closely with various People management and broader…
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Old Town Animal Care Center —Chicago, IL
Proper telephone etiquette and client service excellence. Invoices clients, collects fees, makes change, imprints credit card forms, and obtains authorization…
$16.20 - $18.00 an hour
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2d
Uber Freight —Chicago, IL
Take inbound calls as needed. Provide timely responses to customers and own all tasks such as: Zendesk, Gmail, Scheduling, Inbound Phone Support, Live Chat,…
Estimated: $43.6K - $55.2K a year
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3d
Ruggable —Chicago, IL
Own and monitor Customer Sentiment at a company level, working with cross-functional teams to implement feedback and continuously improve.
$110,000 - $130,000 a year
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Carefeed —Chicago, IL
Strong aptitude for technical software. As the client evolves from a “new” client to an “active” client, the CSD is held accountable for the client’s continued…
$65,000 - $75,000 a year
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Société Générale —Chicago, IL
Interact and support the SG front office through participation in forums such as business committees, client onboarding discussions and ongoing client…
Estimated: $60.4K - $76.5K a year
Senior Helpers - Elmwood Park, IL —Chicago, IL
Handle service inquiry calls and follow up with leads to meet revenue goals. Develop and maintain a regular communication process for new clients, including…
$22 - $24 an hour
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McKinsey & Company —Chicago, IL
In this role, you will have the opportunity to engage with a wide array of clients across industries and will have access to McKinsey’s world class training…
Estimated: $107K - $136K a year
1d
WellBe Senior Medical —Chicago, IL
Ensures that contact center calls (live and pre-recorded) are adhered to by monitoring and providing consistent feedback for continuous improvement for all…
Estimated: $44.1K - $55.9K a year
1d
Komatsu —Chicago, IL
Leverage voice of customer and reported field usage (both positive & negative) to further improve our customer’s success adopting Komatsu digital solutions.
Estimated: $86.8K - $110K a year
Worldwide Express —Rosemont, IL
Delegate non-core responsibility such as scheduling, load entry, and truck acceptance in accordance with department policies for standardization of accounts.
Estimated: $52.3K - $66.2K a year
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Marsh McLennan Agency —Chicago, IL
BS/BA in Business, Insurance, or related field. The Senior Client Service Representative works alongside the full account servicing team to answer questions,…
STERIS —Chicago, IL
Provides strategic direction to the Dental organization driving the HuFriedyGroup value proposition to an Inside Sales and Customer Care team.
Estimated: $139K - $176K a year
Northern Trust Corp. —Chicago, IL
Acts as the technical/industry expert in managing the delivery of master trust and custody services, analyzing client needs, recommending improvements, and…
Estimated: $115K - $145K a year
WTW —Chicago, IL
State Life and Health license required within 90 days of joining. Perform financial analysis including developing pricing and employee contributions strategies,…
Estimated: $80.8K - $102K a year
CIBC —Chicago, IL
Handle inbound and outbound telephone calls in a professional and courteous manner; route calls to the appropriate parties; and conduct necessary follow-up to…
Estimated: $108K - $136K a year
2d
Wheels, Inc. —Des Plaines, IL
Bachelor’s Degree or equivalent experience in related field. Act as a liaison between Talent Development and Client Services leadership to identify tools and…
Estimated: $73.7K - $93.3K a year
6d
Northern Trust Corp. —Chicago, IL
Perform root cause analysis and escalate repetitive operational problems to management, works to resolve via formal action plan.
Estimated: $91.9K - $116K a year
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