20 Best jobs in Coventry, RI (Hiring Now!)

Call Center Representative (remote) - Providence, RI
AAA Northeast —Providence, RI
Receives incoming calls from prospective and current members requesting road service; processes requests and gathers required information in order to provide…
$18.50 - $19.50 an hour
Quick Apply
2h
Baker / Bread Mixer
Quonnie Farms LLC —Charlestown, RI
We are looking for an enthusiastic Baker to join our team. The successful candidate will be responsible for assisting with the preparation and baking of a…
$19 - $26 an hour
Quick Apply
1h
Asset Protection / Security Associate - Third Shift -Part Time-Weekends
Ocean State Job Lot —North Kingstown, RI
Verify outbound OSJL store shipments by cross-matching shipment documentation and truck seals, resolving discrepancies as appropriate, and communicating…
$18 - $20 an hour
Workers’ Compensation Attorney
Morrison Mahoney LLP —Providence, RI
Our partners are seasoned trial attorneys who are excited to share their litigation knowledge and train newer associates. 0 to 2 years of experience.
$100,000 - $110,000 a year
Quick Apply
Auto Body Technician - Class A License
Auto Body Concepts —Chepachet, RI
The correct candidate has own tools, and is familiar with dent removal, panel replacement, light pulling, frame straightening, body repair, disassemble and…
$75,000 - $90,000 a year
Quick Apply
Experienced Marine Technician
Bristol Marine —Bristol, RI
The technician position is responsible for maintaining customers boats as well as troubleshooting and repairing mechanical issues.
$20 - $36 an hour
Quick Apply
Call Center Representative (hybrid) - Providence, RI
AAA Northeast —Providence, RI
Receives incoming calls from prospective and current members requesting road service; processes requests and gathers required information in order to provide…
$18.50 - $19.50 an hour
Quick Apply
Psychologist - PhD, PsyD
RICBT, Inc —Warwick, RI
Psychologist Licensure for practice in the state of Rhode Island. Pay is based on several factors, including but not limited to education, work experience,…
$88,000 - $157,300 a year
Quick Apply
Automotive Reconditioning Technician
FLOOD FORD —East Greenwich, RI
Flood has a state of the art facility and is seeking the right Automotive Technician to join our team. Daily duties include but not limited to the following:…
From $15 an hour
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RN Floor Nurse
Colonial Health & Rehab Center of Plainfield LLC —Plainfield, CT
401(k) matching at 4%. Health insurance (70% PAID by employer, with family plan HSA matching contribution). Dental insurance (no cost to employee).
$70,000 - $83,000 a year
Quick Apply
3d
Nurse Practitioner
North Smtihfield Urgent Care —North Smithfield, RI
Current state license or eligibility for licensure as a Nurse Practitioner. Urgent Care Experience and current RI license in good standing are a must.
From $60 an hour
Quick Apply
General Dentist
Harrisville Dental Associates —Harrisville, RI
\*\*Responsibilities:\*\* - Perform dental procedures such as fillings, extractions, root canals, and crowns - Diagnose and treat oral diseases and injuries -…
$250,000 - $350,000 a year
Quick Apply
Litigation Associate
Adler Pollock & Sheehan —Providence, RI
Understanding of federal and state court rules and practice. Juris doctor and must be and remain licensed and in good standing to practice law in Rhode Island.
From $100,000 a year
Quick Apply
Orthodontic Dental Assistant
Forster Orthodontics —Newport County, RI
Radiograph certification and dental experience desired. We are a growing, family oriented orthodontic practice seeking a motivated and personable, full time,…
Estimated: $35.6K - $45.1K a year
Quick Apply
RN/LPN
MATULAITIS NURSING HOME —Putnam, CT
Are you a LPN (Licensed Practical Nurse) newly certified or experienced in the healthcare field Are you searching for an organization that offers competitive…
$31 - $36 an hour
Quick Apply
Associate General Dentist
Arrowhead Dental Associates —Charlestown, RI
Arrowhead Dental Associates is a privately owned dental practice located in Charlestown, RI. We are looking to add a Full-time Associate Dentist. Great…
$275,000 - $400,000 a year
Quick Apply
Customer Care Representative CS024
Narrabay —Providence, RI
Performs basic office duties, such as copying, filing, faxing, typing standard documents, preparing, sorting, and distributing mail and entering data.
$25.93 - $32.93 an hour
Quick Apply
1h
Electrical Estimator
Coastline Electric Inc —Smithfield, RI
The Estimator will play a crucial role in the construction industry by providing accurate cost estimates for projects, ensuring profitability and client…
Estimated: $87.8K - $111K a year
Quick Apply
11d
Engineering ShipConstructor Administrator
Senesco Marine, LLC —North Kingstown, RI
Bachelor's degree in engineering, Computer Science or a related field. This must be done while applying problem-solving abilities and the ability to diagnose…
Estimated: $95K - $120K a year
Quick Apply
Post-Doctoral Fellowships in Clinical Psychology
Providence Behavioral Health Associates, Inc. —Providence, RI
In addition, he/she would participate in biweekly staff meetings and receive weekly of individual and group supervision weekly from licensed psychologists in…
$48,000 - $55,000 a year
Quick Apply

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Call Center Representative (remote) - Providence, RI

AAA Northeast - Providence, RI

Quick Apply

Job Details

Full-time $18.50 - $19.50 an hour 2 hours ago

Benefits

Work from home

Qualifications

Bilingual
Customer service
English
High school diploma or GED
Computer skills
Communication skills

Full Job Description

Eligible applicants must live within the AAA Northeast footprint to be considered for work from home opportunities. This includes RI, MA, CT, NY & NJ. You have applied to a work from home position, and as such, you will be required to meet specific work from home requirements to support the business needs of AAA. This includes high speed internet access with minimum internet speed requirements.

Available shifts: 1st & 2nd shift. Schedules range between 8:00am-10:30pm. Must be available to work at least one weekend shift.

Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community?

At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century.

Receives incoming calls from prospective and current members requesting road service; processes requests and gathers required information in order to provide timely service; answers members' questions and provides detailed information regarding AAA road service products and services; provides Five Diamond Customer service to encourage member retention, renewal, and new membership sales.

What you will do:

For bilingual roles, all responsibilities must be able to be completed in both English and target language. Takes road service calls while being mindful of members’ emotional and physical wellbeing (e.g., safety, calming down an angry member, providing reassurance to an anxious member, etc.). Gathers information regarding road service calls, including verification of membership number, name, telephone number, e-mail, vehicle description and location, and nature of vehicular problem. Utilizes department software, such as Sales Force, D3, MemberzPlus, etc. to ensure efficient dispatch, prioritize calls for safety issues, and research membership status. Takes required action to help member determine exact location of disabled vehicle or meeting place (i.e., asking probing questions and referring to maps or other materials.). Adheres to department standards for after call work, talk time, and staffed time.
Provides information to members on road service policies and procedures. Explains the benefits of AAA membership and sells memberships. Ensures that members are aware of costs associated with all services provided. When appropriate, advises the member of other AAA products and services, such as mobile battery replacement, Premier and PLUS Memberships, car rentals, and hotel reservations.
Determines appropriate course of action for each call received, consulting with supervisors for members with special circumstances; attempts to accommodate members in "borderline" situations, including membership verification and new member’s applications; refers non-AAANE Club members to appropriate Club for service.
Tracks estimated time of arrivals (ETAs) and acts to resolve long-standing service calls; acts as interface between Dispatch and members to enhance customer service.
Responds to a wide variety of member inquiries (often unrelated to Emergency Road Service), referring members to other departments to ensure customer satisfaction.

Salary range: $18.50-19.50 per hour

Education
High School Diploma or GED Required

Experience

Customer Service experience Required or Call Center experience Preferred

Licenses and Certifications

If for a bilingual job, must satisfactorily pass a translation assessment (from English to the target language and from the target language to English) during pre-hire screening, in accordance with policy Required

Skills

Ability to address various high volume and challenging situations. Ability to listen to, understand, and communicate with others by telephone, in written form, or electronically. Ability to read maps and utilize navigation resources. Ability to convince others to buy goods/services or to otherwise change their minds or actions. Encourage and build mutual trust, respect, and cooperation with others and maintain them. Ability to apply general rules to specific problems to produce answers that make sense. Ability to operate a computer with relevant software applications. Ability to maintain confidentiality. Ability to operate a computer with relevant software applications. If for a bilingual job: Verbal and written fluency in the stated target language and English. Ability to facilitate communication between parties who speak two different languages, English and a target language, to effectively and accurately interpret‚ respond. and resolve customer needs and problems.

Quick Apply

jobs in Coventry, RI

Call Center Representative (remote) - Providence, RI

Baker / Bread Mixer

Asset Protection / Security Associate - Third Shift -Part Time-Weekends

Workers’ Compensation Attorney

Auto Body Technician - Class A License

Experienced Marine Technician

Call Center Representative (hybrid) - Providence, RI

Psychologist - PhD, PsyD

Automotive Reconditioning Technician

RN Floor Nurse

Nurse Practitioner

General Dentist

Litigation Associate

Orthodontic Dental Assistant

RN/LPN

Associate General Dentist

Customer Care Representative CS024

Electrical Estimator

Engineering ShipConstructor Administrator

Post-Doctoral Fellowships in Clinical Psychology

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