92
customer service manager jobs in New York, NY
EisnerAmper LLP —New York, NY
Bachelor’s Degree in Accounting or equivalent field is required. Master’s Degree in Taxation or relevant field.
$120,000 a year
SPS-North America —New York, NY
Drives operational improvements and solution design. *Full-Time Benefit Offerings: *Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking,…
$16 - $19 an hour
11d
SPS North America, Inc —New York, NY
Drives operational improvements and solution design. Able to listen to and understand information and ideas presented through spoken words and sentences.
$19 - $20 an hour
Quick Apply
Ascend Clinical —New York, NY
Exhibit quick adaptability and an aptitude to master diverse CRM tools and phone systems. Collaborate with Ascend management to develop effective resolutions,…
$80,000 - $95,000 a year
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CAMBA —Queens, NY
The supervisor ensures smooth day-to-day supervision in social services and consults with professional and technical personnel to bring a multidisciplinary…
$75,000 - $80,000 a year
Quick Apply
Global Contact Services (GCS) —Long Island City, NY
The call center that handles approximately 26,000 calls/day with over 1000 onsite and remote associates looking to expand our team of Experienced Supervisors.
$18.50 - $22.00 an hour
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New York Psychotherapy and Counseling Center NYPCC —Bronx, NY
Handle all escalating calls with the goal to maintain client satisfaction. Manage a team of 30-45 call center representative to ensure effective internal…
$55,000 - $65,000 a year
Quick Apply
ESPN —New York, NY
Bachelor’s degree or equivalent in Marketing, Business, or a related field. Supports the managers in tracking the performance of all live workforce agents,…
$73,226 - $98,239 a year
4h
Gloat —New York, NY
The Manager, of Customer Success will play a critical role in ensuring the success and satisfaction of all our accounts in the NA region, responsible for…
$176,000 - $198,000 a year
Quick Apply
6d
Louis Vuitton —New York, NY
Oversee the management of VIP clients and develop bespoke services or events designed specifically for top-tier customers.
$175,000 - $200,000 a year
7d
Housing Works —Long Island City, NY
Help recruit and develop staff through mentoring and guidance, identify training needs and develop methods of formalized training for staff.
$26 - $28 an hour
12h
HADASSAH ZIONIST ORG —New York, NY
Be the point of contact for and problem-solve escalations arising from donor and member phone calls. Non-profit and customer service certification is a plus.
$76,000 - $80,000 a year
Quick Apply
Dashlane —New York, NY
Identify key risks and barriers to success, and own risk management and mitigation within your customer portfolio.
$155,000 - $180,000 a year
Quick Apply
8d
Abbott Laboratories —New York, NY
This position manages field service engineers to deliver superior customer service to a strategic account. Conducts remote and desk side observations of agents.
$95,000 - $190,000 a year
3d
Building Service 32BJ Benefit Funds —New York, NY
Must be able to make independent decisions, sometimes taking risk, acting on initiative, and being held accountable for the results.
$80,000 - $90,000 a year
Quick Apply
Manhattan Specialty Care —New York, NY
Oversee all Quality Assurance special projects, like secret shopper calls. Ensure proper staffing, scheduling to avoid missed calls and management of the queue.
$65,000 - $80,000 a year
Quick Apply
11d
Rho Business Banking —New York, NY
Guide senior customer stakeholders through the changes needed to unlock Rho's full value, providing guidance to help them design the optimal enablement and…
$116,000 a year
Uniqlo —New York, NY
Lead and supervise customer service agents, providing guidance, training, motivation, and ongoing support. Maintain and improve CEC KPIs, including Phone and…
$54,000 - $67,000 a year
13d
Accrue Savings —New York, NY
Partner with engineering and design to identify growth opportunities, develop solutions, execute and report on performance.
$125,000 - $150,000 a year
5d
TikTok —New York, NY
Ability to effectively translate technical language to non-technical stakeholders. Coach and develop CSMs on consultative, data-driven campaign analysis and…
$100,000 - $170,000 a year
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