Customer Service Insurance Account Manager (Licensed) - PL *REMOTE*
Overview:
The Insurance Account Manager for the Personal Lines Customer Service Team is someone who is comfortable with computers, general office tasks and excels at both verbal and written communication. This role requires being diligent and paying attention to detail and also navigating multiple systems including Microsoft Office Suite (Word, Outlook, Excel, PowerPoint).
Position is full time with base rate of pay, plus a monthly bonus potential (on average $350-$450/month, with no cap). Remote with the 220 or 2044 license; must work on-site in the Lake Mary Office with the 440 license.
Must have either 220, 2044 or 440 license; no other licenses will be considered.
Summary:
Lake Mary location seeking a licensed bilingual Spanish speaking Insurance Account Manager. The role is entry level for a newly licensed individual, must have minimum one (1) year Florida Personal Lines insurance experience, in a broker setting. This is for anyone looking to build upon their personal lines experience. Grow with us! We represent over 30 insurance carriers for personal lines. The Account Manager position requires answering 20-30 calls per day from existing clients, mortgage brokers, realtors and other referral sources requiring assistance.
To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people:
- Generous 30+ Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days
- Health benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options
- Company match 401(k) plan – up to 3%!
- Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers
- Opportunity to prioritize your mental health with 24/7 access to licensed therapists
- Pet benefits & discounts
- Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout AssuredPartners
Position is full time with a base rate of pay, plus a monthly bonus potential (on average $350-$450/month, with no cap). Remote with the 220 or 2044 license; must work on-site in the Lake Mary Office with the 440 license.
Must have either 220, 2044 or 440 license; no other licenses will be considered.
· Monday – Friday Schedule
· No nights, no weekends
· Position may be remote with 220 or 2044 License
The Ideal Candidate
· You have a customer service mentality and are able to communicate and problem solve for internal and external stakeholders
· Taking initiative to get work done is just how you operate
· You are a team player and want to work with a great group of people
Essential Duties and Responsibilities:
· Knowledge of property and casualty insurance in the state of Florida
·Ability able to discuss home and auto insurance coverages, file claims with the appropriate carrier and answer client’s questions regarding their policies.
· Respond to client requests for policy changes, billing inquiries and verification of coverage. Ensures that these items are given to client in a timely manner.
Minimum Qualifications, Education and/or Experience:
· 440, 220, 2044 license required (Florida); no other licenses will be considered
· 1-3 years Florida Personal Lines broker experience
· Bilingual Spanish
·Strong organization and communication skills
· Tech savvy; ability to navigate multiple systems including Agency Management Software; Intermediate skills in Microsoft Office products
· Preference given to candidates with E & S (Excess & Surplus) Lines experience, specifically with personal lines
Certificates, Licenses, Registrations:
440, 2044 or 220 Florida Insurance License required; no other licenses will be considered
Grow with us!
AssuredPartners is passionate about fueling our clients’ innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive.
We’re proud to be the fastest-growing independent insurance broker in America, but we’re even prouder of the honest, caring relationships that our employees build with our clients every day.
Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us.
AssuredPartners is committed to embracing diversity, equality and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. AssuredPartners is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger!
Job Types: Full-time, Permanent
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
- Work from home
Supplemental pay types:
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
Experience:
- Personal Lines Insurance Broker: 1 year (Required)
Language:
License/Certification:
- 440, 2044 or 220 Florida License (NO OTHER LICENSE ACCEPTED) (Required)
Work Location: Remote