20 Best Patient Coordinator jobs in Cambridge, MA (Hiring Now!)

Client Care Coordinator - Veterinary Emergency Hospital; evening shift
MSPCA-Angell —Boston, MA
Ideal applicants will have at least 2 years experience in a hands on and/or client service role in a veterinary clinic or hospital, animal shelter/humane…
Estimated: $50.7K - $64.2K a year
Quick Apply
Physical Therapist ($15k Sign On Bonus)
Boston Medical Center —Boston, MA
Completes mandatory requirements (including PPD, competencies, and safety/infection control tests, CPR, and license renewal) within given time frame.
Estimated: $75.5K - $95.6K a year
Quick Apply
TMS Coordinator
LifeStance Health —Newton, MA
Book, schedule, and perform reminder calls for TMS patient appointments. Essential duties include coordination & scheduling of all TMS services, answering…
$21 - $23 an hour
Referral Coordinator
SkinCare Physicians —Chestnut Hill, MA
Manage incoming calls and serve as a resource for patients. Competence in anticipating, assessing, and driving the patient experience.
From $22 an hour
Quick Apply
Sonographer (General and Breast)
PREMIER DIAGNOSTIC SERVICES INC —Cambridge, MA
Assist with fielding technical and troubleshooting inquiries from other Managers and/or Sonographers. Assist the Clinical Manager in completing the clinical QC…
Estimated: $80.1K - $101K a year
Quick Apply
Concierge Patient Care Coordinator
Five Journeys —Newton Center, MA
Manage front desk operations, including greeting patients, scheduling appointments, and handling inquiries via phone, email, and in-person.
Up to $28 an hour
Quick Apply
Nurse Unit Manager, RN or LPN *FLEXIBLE SHIFTS*
Seacoast Nursing & Rehab Center —Peabody, MA
Currently licensed as a nurse in Massachusetts. Contribute to QAPI analysis and initiatives. The successful Nurse Unit Manager candidate will report to the…
Estimated: $82.1K - $104K a year
Quick Apply
MDS Coordinator
SALMON Health and Retirement —Natick, MA
We want you to feel seen, heard, valued and cared for, which is why we offer competitive wages, tuition reimbursement and student loan repayment, wellness perks…
Estimated: $57.3K - $72.6K a year
10d
Patient Services Coordinator III
Massachusetts General Hospital —Boston, MA
This role involves greeting patients and visitors in a way that makes them feel welcome and supported, checking patients in/out for their appointments,…
Estimated: $43.6K - $55.2K a year
Quick Apply
MDS Coordinator with PDPM Experience (SNF)
Sunny Acres —Chelmsford, MA
Current RN or LPN license in MA with previous experience in MDS/PDPM (2 years or more). Completes CAAs according to state guidelines.
Estimated: $74.5K - $94.3K a year
Quick Apply
Staff Development Coordinator/Infection Preventionist (SDC/IP) | RN or LPN
Seacoast Nursing & Rehab Center —Peabody, MA
Maintains staff licensure, certification, physicals and immunization for compliance. RN or LPN in state of Massachusetts.
Estimated: $83.5K - $106K a year
Quick Apply
Registered Nurse (RN)
Cambridge Eating Disorder Center —Cambridge, MA
Valid current Massachusetts RN license in good standing. MAP certification as a Trainer preferred. CEDC is seeking a Registered Nurse who is licensed.
Estimated: $77K - $97.5K a year
Quick Apply
Resource Specialist
Newton Wellsley Hospital —Newton Lower Falls, MA
Requires basic typing and/or computer data entry skills, experience with personal computer and software desirable. High School Degree or GED required.
Estimated: $44.8K - $56.7K a year
Program Coordinator I - Hematology/Oncology
Boston Children's Hospital —Boston, MA
Drafting correspondence and taking meeting minutes, answering phone calls, ordering supplies and equipment, and performing other administrative duties as…
5d
Patient Care Coordinator
Boston Dental —Boston, MA
Patient care coordinators ensure the reception and waiting areas radiate a welcoming ambiance. Help patients to feel comfortable at each visit while developing…
From $29 an hour
Quick Apply
1d
Full Time Speech Language Pathologist (SLP/CFY) - Wilmington, MA
Soliant —Wilmington, MA
Bachelors with SLPA license in state of Massachusettsfor SLPA's. Previous experience in the field of speech pathology. Ability to build rapport with patients.
$40 - $55 an hour
Quick Apply
3d
Weekend Intake Coordinator
Good Shepherd Community Care —Newton, MA
403(b) with company match. The Weekend Intake Coordinator will work with both the weekday intake department and weekend staff to seamlessly provide quality…
Estimated: $42.3K - $53.5K a year
Quick Apply
12d
MDS Coordinator - RN
Hathorne Hill Center —Danvers, MA
Must be a Registered Nurse currently licensed by the state and in good standing. Restrictions apply based on collective bargaining agreements, applicable state…
$50 an hour
Quick Apply
Program Coordinator I- Orthopedic Surgery and Research
Boston Children's Hospital —Boston, MA
Conferring with surgical team physicians and staff to provide technical advice, problem-solving assistance, and answering questions about the program and its…
5d
Dental Patient Care Coordinator
Dr. John Meola —Boston, MA
Checking patients in and out, Updating Patient Information & Medical History. We have long-term staff that provides quality care to our patients.
$28 - $32 an hour
Quick Apply
1d

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Client Care Coordinator - Veterinary Emergency Hospital; evening shift

MSPCA-Angell - Boston, MA

Quick Apply

Job Details

Full-time Estimated: $50.7K - $64.2K a year

Benefits

Free parking
Health insurance
Dental insurance
Tuition reimbursement
Employee discount
403(b)
Life insurance

Qualifications

Animal handling
Client services
Patient care
2 years
Communication skills
Teaching

Full Job Description

This is a full time 40 hour/week day shift position. Second shift hours from 12-8:30pm, Mon-Fri.

This Client Care Coordinator position is a new addition to our growing Emergency/Critical Care team. In this role, you will work collaboratively with our clinical and service teams to ensure seamless delivery of excellent client service and patient care from the point of arrival to our Emergency Room. This impactful role provides daily opportunity to make a positive difference in the quality of life of our patients and clients. Ideal applicants will have at least 2 years experience in a hands on and/or client service role in a veterinary clinic or hospital, animal shelter/humane society, or other animal related field. Relative experience in a human medical position is also welcomed.

THE POSITION:

Our Client Care Coordinators are responsible for facilitating client care from patient admission to discharge. They serve as a life-line to clients during their pet’s visit - providing status updates and addressing questions/concerns to ensure the client is comforted and informed during their pet’s care. This role works collaboratively with many hospital areas to manage patient care and assist the client in making the transition to home care after discharge from the hospital. This vital position relies on strong communication skills, as the Coordinator is a direct line of communication between the client and our Veterinarians and serves as a central resource for the client via multiple channels. Being both patient and client facing, this role is perfect for someone who wants to work with animals hands on but in a less technical role.

Some Duties include:

Introduce self to clients waiting for emergency services to offer support, proactively communicate wait times and other relevant policies. Identify client/patient needs and assist where possible, including facilitation of follow up triage.
Facilitating communication between the doctor and client during their pet’s emergency or inpatient care. Communications would include: Addressing client questions and soothing concerns, communicating emergency room wait times, coordinating medical triage for waiting patients, relaying pertinent information on status and polices, gaining permission from clients for diagnostics or procedures during hospitalization including the presentation of any additional financial estimates.
Meeting with clients at patient drop off and facilitate patient admission to the hospital and transporting the pet to their treatment areas.
Following Emergency Room/inpatient population to provide patient status updates to their families via various channels including phone, email, text.
Providing photo updates and/or facilitating patient visitation.
Celebrating patient success and offering kindness in the face of patient challenges and loss, demonstrating comfort care to patients and clients.
Facilitating admit and discharge of the patient, reuniting the pet with their family and guiding the client through the doctor’s home care and medication instructions.

WHO WE ARE:

Angell, founded in 1915, is recognized internationally as a leader in animal medicine and has the reputation as one of the finest veterinary teaching hospitals in North America. Angell serves the greater Boston and scenic New England area as a primary care facility, a 24-hour emergency hospital, and as a tertiary referral center. Our Client Services Department is the hub of this busy hospital where, we will see approximately 90,000 animals this year.

APPLICANT REQUIREMENTS:

We are looking for applicants who:

possess excellent verbal and written communication skills,
have proven excellence in client service,
have knowledge of principles and processes of animal handling/patient care and knowledge of common veterinary drugs,
focus on operational/organizational excellence,
demonstrates patience and empathy, strengths needed for this position.

OUR BENEFITS:

Our compensation package includes health, dental and life insurance, 403(b) retirement plan, tuition reimbursement, paid holidays, sick and vacation time, employee discounts for your pet health care and pet food needs, and free on site Boston parking!

Experience

Required

Please attach a cover letter for this position with your application.
2 year(s): • Prior experience of a minimum of 2 years veterinary practice experience in a technical or a general client services position.

Preferred

Previous work experience in a fast-paced, multi-veterinary hospital, emergency/referral practice or veterinary teaching hospital is a plus!

Education

Preferred

Associates or better in Animal Science

Quick Apply

Patient Coordinator jobs in Cambridge, MA

Client Care Coordinator - Veterinary Emergency Hospital; evening shift

Physical Therapist ($15k Sign On Bonus)

TMS Coordinator

Referral Coordinator

Sonographer (General and Breast)

Concierge Patient Care Coordinator

Nurse Unit Manager, RN or LPN FLEXIBLE SHIFTS

MDS Coordinator

Patient Services Coordinator III

MDS Coordinator with PDPM Experience (SNF)

Staff Development Coordinator/Infection Preventionist (SDC/IP) | RN or LPN

Registered Nurse (RN)

Resource Specialist

Program Coordinator I - Hematology/Oncology

Patient Care Coordinator

Full Time Speech Language Pathologist (SLP/CFY) - Wilmington, MA

Weekend Intake Coordinator

MDS Coordinator - RN

Program Coordinator I- Orthopedic Surgery and Research

Dental Patient Care Coordinator

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