20 Best Patient Services Representative jobs (Hiring Now!)

Medical Receptionist
ConvenientMD —Littleton, NH
Working alongside the clinical team, you will be responsible for greeting patients and visitors, completing patient registration, updating new and existing…
Estimated: $34.3K - $43.4K a year
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Physical Therapy Technician / Patient Services Representative - Twin Cities Orthopedics
Twin Cities Orthopedics —New Richmond, WI
May assist with coordinating schedules for the Volunteer Tech program; train and orient incoming Techs. Apply principles of logical thinking to define problems,…
Estimated: $31.9K - $40.4K a year
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Patient Access Representative - Registration
Northwestern Medical Center —Saint Albans, VT
Skills: Basic computer and typing skills required. Estimates and collects point of service payments from patients. Excellent Weekend and Shift Differentials.
Estimated: $34.1K - $43.2K a year
Patient Access Rep-Clinic
Northwestern Medical Center —Saint Albans, VT
Other: Basic computer and typing skills required. Estimates and collects point of service payments from patients. Schedule: Full Time, Day Shift, 0545-1930.
Estimated: $34.2K - $43.3K a year
3d
Bilingual Patient Services Representative
Columbia Valley Community Health —Wenatchee, WA
The Patient Services I’s primary job function is to be responsible for initiating patient visits, coordinating patient appointments, collecting payments,…
From $18.46 an hour
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Patient Care Coordinator | $15/hour | Nights/Alternate OFF | 7/10/2024
Carenet Health —United States
Take inbound calls from patients, providers and members. Help manage calls for patients that may be sick, in an emergent situations or more.
$15 an hour
Medical Receptionist
Kodiak Vision Clinic —Kodiak, AK
Professionally answer incoming phone calls. Excellent customer service and communication skills. We are a unified team who band together to give the best…
From $17 an hour
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Patient Access Coordinator / Scheduling Coordinator
IV Elements —Remote
Explain and educate patients on services and appointment details. Minimum of five (5) years of related experience in a high-volume medical setting required.
$18.92 - $22.78 an hour
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2d
Patient Concierge Level 2
Hawaii Family Dental Centers —Honolulu, HI
6-12 months of experience working in a dental office, presenting treatment plans and financial estimates; completing copay verifications; submitting and…
From $18 an hour
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Patient Access Representative Nights
Green Bay ER & Hospital —Green Bay, WI
The *Patient Access Representative (PAR)* is responsible for greeting patients or guests in a friendly and courteous manner. High School Graduate or equivalent.
$17 - $20 an hour
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7d
Patient Care Representative
White River Family Practice —White River Junction, VT
Patient Care Representative: answering phones, scheduling appointments, arranging for outside referrals, collecting copays, etc. No weekend or evening hours.
From $19 an hour
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Contact Center Agent - Remote
Pro Financial Health —Oakland, CA
Handle incoming calls, emails and chats from clients regarding our financial services. We pride ourselves on delivering top-notch customer service remotely,…
$23 - $25 an hour
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19h
Part-Time Patient Scheduling Representative - Work From Home Flexible Hours
Signature Dermatology —Ohio
*Triage Faxes and Emails:* Prioritize and route incoming communications from healthcare providers and patients.
$18 an hour
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12d
Oncology Prior Authorization Specialist
Squad Health —Remote
Document all steps taken in research/process of the case entering information into the team database. Navigation services include risk assessments, prior…
$17 - $25 an hour
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Patient Services Representative
Brault —California
With minimal supervision, the Patient Services Representative (PSR) will manage calls from patients, insurance representatives and attorneys.
$17 - $22 an hour
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Patient Services Representative, Evening/Night Flex - FULL TIME
Cayuga Health System —Ithaca, NY
Initiate calls, pages and triage phone calls. Receive and process cash and credit card payments for medical services rendered.
$16 - $19 an hour
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Prior Authorization Specialist - Physical Therapy
Silna Health —Remote
Chance to move from contractor to a well compensated full time position, which includes benefits and equity in the company. An highly competitive hourly rate.
$25 - $28 an hour
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Surgery Scheduler - WHS Center for Orthopedic Excellence
Washington Health System —Washington, PA
C. The scheduler works with case management and billing to provide documentation and assist with appeals to the insurance company. High School/GED or better.
Estimated: $33.4K - $42.3K a year
Quick Apply
2h
Outbound Call Center Rep - Remote
Signify Health —Dallas, TX
Make an average of 50 outbound calls per hour placed by an automatic dialer system to offer, explain, and schedule a free in-home or virtual health evaluation…
From $15 an hour
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2h
Remote Call Center Customer Service Representative
Conduent State Healthcare, LLC —Louisiana
Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles. Act as initial point of contact for inquiries from…
$16 an hour

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Medical Receptionist

ConvenientMD - Littleton, NH

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Job Details

Part-time Estimated: $34.3K - $43.4K a year

Benefits

Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Pet insurance

Qualifications

Medical collection
Customer service
Medical coding
Primary care
HIPAA
Microsoft Office
High school diploma or GED
Medical administrative support
Analysis skills
Data management
Organizational skills
Medical terminology
Communication skills
Medical receptionist
Under 1 year

Full Job Description

Who We Are

At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

The Opportunity

As a Medical Receptionist, you will be the first face a patient or visitor sees when they walk into one of our clinics. Working alongside the clinical team, you will be responsible for greeting patients and visitors, completing patient registration, updating new and existing patient records, collecting payment, and ensuring patients with or without pre-existing reservations are seen in a timely manner.

This is the perfect opportunity for someone who's looking to get their foot in the door at a growing medical company or someone looking to kickstart their career in customer service or the medical field. If you enjoy working with people, staying organized, and are a master at multi-tasking, we encourage you to apply!

Your Impact

Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance both in person and over the phone.
- Welcome and greet patients to the clinic with a friendly and professional demeanor.
- Register patients efficiently, ensuring completion of all required forms with accurate information.
- Handle insurance and billing inquiries, providing clear and concise information to patients.
- Aid ill or distraught patients as necessary and with available resources.
Payment Collection: Collect payments, insurance co-pays, and prescription charges following clinic financial policies.
- Proactively and confidently request a card on file, follow-up on patient balances, and ensure timely patient payments.
Clinic Coordination & Collaboration:Collaborate with the healthcare team to ensure seamless patient flow and efficient clinic operations, contributing to a positive and organized environment.
- Manage patient reservations (online and walk-in) and registration, optimizing patient satisfaction and provider schedules.
- Assist in scheduling specialist referrals as needed for patient follow-up.
- Work with attention to detail in all tasks, navigating between multiple software systems to follow protocols established by our occupational health partners in support of our Employer Services team.
Front Desk Management:
- Answer and direct phone calls in a professional and timely manner.
- Keep the reception area organized and tidy, creating a welcoming environment for patients.
- Perform various administrative duties, including photocopying, filing, and maintaining daily activity logs.
CMD Technology & Offerings Expert:
- Become familiar with scope of services provided at CMD and costs affiliated with all services.
- Navigate and utilize various software systems for reservation scheduling and electronic medical records.

Required Availability:

Must be able to work 12-hour shifts in consecutive and or non-consecutive days:
- For full-time: Must be able to work three (3) 12-hour shifts a week with at least four (4) shifts a month on a Saturday or Sunday.
- For part-time: Must be able to work two (2) 12-hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday.
- For per diem: Must be able to work four (4) 12-hour shifts per month, ideally working one (1) shift each week.
Flexibility to work nights, weekends, holidays.
If needed, must be able to work at a minimum of three (3) other ConvenientMD locations within a one (1) hour travel distance from your primary clinic.
Required to travel for training shifts which will occur outside of your primary clinic within a one (1) hour commute.

Who You Are

Education: High School Diploma required.
Proactive and confident communicator (written and verbal). Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
Detail-oriented with excellent organizational skills. Ability to juggle and prioritize multiple high-priority tasks and handle a fast-paced work environment.
Compassionate, authentic, and patient focused. Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
Technically savvy: Proficient with Microsoft Office Suite or related software.
Effective communicator and cross collaborator: Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization.
Excellent team player: You enjoy collaborating with others and being a part of a strong team dynamic.
Driven and self-motivated: Capable of working independently, possess a level of initiative and enthusiasm to help drive results. Actively identifying better ways of working. Uses resourceful to achieve the best outcomes for patients, the team, and the organization.
Strong analytical and problem-solving skills. Able to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
Trustworthy. Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations.

Bonus Qualifications

Medical Receptionist Certification.
Previous experience in a medical receptionist role or similar customer service position.
Familiarity with medical terminology and basic knowledge of insurance processes.
Experience using electronic records data management software and other related programs used for medical registration and collection of HIPAA documentation.
Experience working with insurance billing and coding information.

Why ConvenientMD?

Collaborative team environment that encourages professional growth
Urgent care services at no cost to our team members and their families
Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance
401k match after one year of service
Access to our Primary Care (depending on location)
Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families
Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you.

#INDNH1

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Patient Services Representative jobs

Medical Receptionist

Physical Therapy Technician / Patient Services Representative - Twin Cities Orthopedics

Patient Access Representative - Registration

Patient Access Rep-Clinic

Bilingual Patient Services Representative

Patient Care Coordinator | $15/hour | Nights/Alternate OFF | 7/10/2024

Medical Receptionist

Patient Access Coordinator / Scheduling Coordinator

Patient Concierge Level 2

Patient Access Representative Nights

Patient Care Representative

Contact Center Agent - Remote

Part-Time Patient Scheduling Representative - Work From Home Flexible Hours

Oncology Prior Authorization Specialist

Patient Services Representative

Patient Services Representative, Evening/Night Flex - FULL TIME

Prior Authorization Specialist - Physical Therapy

Surgery Scheduler - WHS Center for Orthopedic Excellence

Outbound Call Center Rep - Remote

Remote Call Center Customer Service Representative

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