20 Best customer service manager jobs (Hiring Now!)

Customer Service Manager - Lee's Summit, MO (Downtown)
Equity Bank —Lee's Summit, MO
Train and develop bank team members for their current and future roles. Assist Bank Manager to achieve budgeted bank targets for growth of deposits and loans as…
Estimated: $33.4K - $42.3K a year
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Senior Team Lead
Zynex Medical —Englewood, CO
*Developing Self & Others -* Instills a culture of continuous learning; understands own areas of development and encourages and supports others’ development…
From $25 an hour
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Customer Support Lead
HomeWorld —Honolulu, HI
Experience in customer service, sales, or other related field. Experience with POS systems and data entry. Responsible for providing client support and service,…
$21 - $23 an hour
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Customer Experience Manager
Happy Valley —Gloucester, MA
Respond to customer reviews, (positive or negative) on Google Business Listings and Yelp Answer incoming calls and emails in an efficient manner.
$62,000 - $67,000 a year
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3d
Account Manager/Customer Service/Insurance agent Trainee
Arrow Insurance Management, Inc. —Avon, CO
Customer Service Representative for local property/casualty insurance agency. Four day work week or flexible hours in five day week, benefits.
$50,000 - $55,000 a year
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Call Center Operations Manager
Fusion BPO Services —Boca Raton, FL
It is linked to high level management and clients to develop, implement and manage operational standards and strategic plans to obtain the maximum benefit,…
$60,000 - $80,000 a year
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Customer Care Manager
Lineage Logistics —College Park, GA
Resolve day-to-day customer service problems including data entry errors, customer complaints, and questions. Enhance office productivity through proficient use…
Estimated: $50.6K - $64.1K a year
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14d
Account Manager (Lighting, Customer Service) REMOTE
Regency Supply —Remote
Process inbound/outbound customer calls using a personal/conversational approach. Provide administrative assistance to Account Managers - e.g. product guide…
$24.03 - $26.44 an hour
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Customer Service Supervisor
Semper Solaris Construction, Inc. —El Cajon, CA
Develop and maintain a good working relationship with customer service agents to facilitate the resolution of customer inquiries. Paid sick and vacation time.
$70,000 - $80,000 a year
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Customer Service Order Management Supervisor
Marroquin Organic —Santa Cruz, CA
5+ years of experience in order management, customer service, or a related field. Identify and implement tools and technologies to support the order management…
$80,000 - $105,000 a year
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8d
Customer Service Manager
Tropex Plant Services —Boca Raton, FL
Respond to potential new clients (sales) to help create new plant design layouts and work with the owner and/ or operations manager for pricing within the…
$52,000 - $56,000 a year
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Customer Service Associate/Assistant Property Manager
West Coast Self-Storage Group —Seattle, WA
*Valid driver's license and reliable transportation (required)*. Manage, audit and balance cash drawer and petty cash. Life Insurance- Sponsored by company.
$20 an hour
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13d
Customer Experience Manager - Multifamily Property Management
ARTISAN Management Group —Des Moines, IA
Design, develop, and implement custom training programs virtually, onsite, or in training facilities to enhance leasing performance, occupancy rates, and…
Estimated: $56.6K - $71.7K a year
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Customer Service Manager
Confidential —Bucyrus, OH
Associate must have a valid driver’s license. Maintain daily contact with customers by telephone, email, and meeting attendance regarding, mass production,…
$50,000 - $60,000 a year
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Customer Service Manager
State Farm Insurance- Edgar DeLeon Agency —Omaha, NE
The Customer Service Manager will assist our agency in reaching the next levels of growth by having a strong leader to assist the Agent in managing Customer…
$51,000 a year
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Call Center Customer Service Manager
Burrtec —Bakersfield, CA
Responsible for answering action item related emails in prompt manner. Hearing sufficient to understand conversations, both in person and on the telephone.
$65,000 - $105,000 a year
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1d
Customer Success Manager
Sign Fab Inc —Stoutland, MO
Education: Bachelor’s degree in Business, Marketing, Communications, or a related field preferred. Gather and relay customer feedback to internal teams, driving…
Estimated: $45.7K - $57.8K a year
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8d
Customer Assurance Manager-HVAC Technical Support
Robert Madden Industries Ltd —Austin, TX
Deliver post-sales technical support to dealers/contractors and customers to analyze and recommend solutions to and resolve problems concerning HVAC equipment…
Estimated: $83.8K - $106K a year
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Customer Service Manager
Hit Promotional Products —Remote
Education:* Bachelor’s degree in Business Administration, Marketing, or a related field preferred. Team Leadership:* Inspire, coach, and develop a high…
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Insurance Customer Service Representative/Account Manager
Weaver Insurance and Financial Advisors —Remote
Identify and pursue opportunities for account rounding and generating referrals. Strong understanding of insurance products, including emerging coverages.
$40,000 - $55,000 a year
Quick Apply

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Customer Service Manager - Lee's Summit, MO (Downtown)

Equity Bank - Lee's Summit, MO

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Job Details

Full-time Estimated: $33.4K - $42.3K a year

Benefits

Health savings account
Employee stock purchase plan
Disability insurance
Dental insurance
Vision insurance
401(k) matching
Pet insurance

Qualifications

Management
Sales
Windows
High school diploma or GED
Organizational skills
Computer skills
Communication skills
Banking

Full Job Description

Position: Customer Service Manager

Location: Lee's Summit, MO (Downtown)

Status: FT Hourly

Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank we’ll help you invest in your community through volunteer opportunities which align with our company initiatives and core values.

Responsibilities & Expectations

Lead and Manage the Performance of the Retail Bank Non-Exempt Employees

Partner with Branch Manager to conduct sales management routines including daily skills coaching, weekly team meetings, monthly employee check-ins, and quarterly results coaching.
Provide onsite leadership and motivation, as well as direct the daily work of a minimum of 2-4 retail bank employees.
Make recommendations and decisions regarding employee hiring, compensation, work schedule, promotion and discipline.
Implement operating procedures and protocols.
Train and develop bank team members for their current and future roles.

Assist with Growth of Retail Bank Net Income

Recommend and provide accounts, loans, and services that address clients’ financial needs.
Assist Bank Manager to achieve budgeted bank targets for growth of deposits and loans as well as non-interest income.
Control bank expenses as appropriate.
Demonstrate operational soundness to minimize risk exposure and to maintain quality production.
Proactively make referrals to bank partners that result in additional revenue to the bank.

Ensure Consistent Delivery of a Superior Customer Experience

Demonstrate excellent customer service skills and ensure same by retail bank team.
Assist Bank Manager to create a welcoming, engaging, professional environment for clients and your team to experience.
Proactively resolve client issues and ensure follow-through by retail bank team.
Perform teller duties as needed.
Approve transactions for other employees within your assigned authority limit.

Demonstrate Compliance with Applicable Laws and Regulations

Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures.
Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate for this position.
Actively work with clients to understand each client’s normal account activity, as appropriate for this position.
Complete periodic compliance training.
Assist Bank Manager to ensure adherence to aforementioned points by bank team.

5. Regular and Reliable Attendance

6. Perform other duties as assigned or required.

Required Skills & Education

High School Diploma or equivalent
Previous banking experience preferred
Excellent interpersonal, verbal, and written communication skills
Computer proficiency in Windows-based systems
Ability to maintain a high degree of confidentiality
Strong attention to detail and organizational skills
Capable of working with a team to determine solutions
Ability to travel to Wichita, KS during first week of employment for required week-long training

The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements.

Who we are

Equity Bank, a full-service, $5 billion community bank, is based in Wichita, Kansas, with 70 bank offices throughout Kansas, Missouri, Arkansas, and Oklahoma.

At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We’re searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team.

Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere.

What’s in it for you?

We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families.

Benefits Available:

Health, Dental & Vision Insurance
Group Life & Long-Term Disability Insurance
Flexible Spending & Health Savings Accounts
Group Cancer Insurance
401(K) Retirement Plan w/ Company Match
Generous Vacation & Sick Time
Employee Stock Purchase Plan (ESPP)
Pet Insurance
Retail Banking Benefits

Find your future at Equity Bank!

Physical Requirements

This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others.

Work Environment

This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis.

Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant’s race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

#ind1

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customer service manager jobs

Customer Service Manager - Lee's Summit, MO (Downtown)

Senior Team Lead

Customer Support Lead

Customer Experience Manager

Account Manager/Customer Service/Insurance agent Trainee

Call Center Operations Manager

Customer Care Manager

Account Manager (Lighting, Customer Service) REMOTE

Customer Service Supervisor

Customer Service Order Management Supervisor

Customer Service Manager

Customer Service Associate/Assistant Property Manager

Customer Experience Manager - Multifamily Property Management

Customer Service Manager

Customer Service Manager

Call Center Customer Service Manager

Customer Success Manager

Customer Assurance Manager-HVAC Technical Support

Customer Service Manager

Insurance Customer Service Representative/Account Manager

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