Help Desk Analyst jobs

InfiCare Solutions —Plymouth, MA

Responds to telephone calls, email, instant messages, and create tickets; Assign work orders / incidents to appropriate support teams and follow up until…

Sisters of Charity of Leavenworth —Leavenworth, KS3.7

Bachelor's degree in computer science, information technology, or related field, or equivalent experience. Provide technical assistance and support for incoming…

Computer Resources of America —Yonkers, NY4

Proven experience (3-5 years) in a help desk or technical support role. Provide technical support and troubleshooting assistance to end-users.

Newkirk Electric —Muskegon, MI4.1

Experience in a service desk or technical support role. This role involves handling user inquiries, troubleshooting technical issues, and escalating more…

Gate3 Technology Partners —Elk Grove Village, IL

1+ years of experience in a help desk or technical support role. Troubleshoot technical issues related to hardware and software. Paid time off and holidays.

DCI Solutions —Fort Stewart, GA4.7

Troubleshoot technical issues and develop new use cases. Respond to user requests and work with the engineering team to troubleshoot issues.

Serrano Technical Consulting —Remote

The Oracle E-Business Suite (EBS) Financials Functional Analyst plays a key role exploring, interpreting and documenting business requirements and working with…

Integrated Computer Services, Inc. —Remote

Qualifications: Minimum of 5 years or of IT work experience and technical training or certification equivalent. Help desk: 5 years (Required).

Quality Dining —Mishawaka, IN

The Analyst will document trouble calls and provide timely responses to issues which requires efficient problem solving skills.

Nortridge Software —Foothill Ranch, CA2.5

Increase personal technical knowledge by reading user manuals and training videos. In order to service our growing customer base, we are looking for highly…

Common Goal Systems Inc. —Des Plaines, IL

BA / BS or equivalent (quantitative or technical degree a plus). Comfortable learning and using various software tools. Experience in education a plus.

Gridiron IT —Washington, DC4.2

Experience: Must have a minimum of 1 year of experience providing desk side and/or service desk IT support, specializing in troubleshooting end-user issues with…

Trilogy Behavioral Healthcare —Chicago, IL3.7

Document calls/resolutions; and identify strategies to improve the call handling and resolution process. Interpret, analyze, diagnose, document, and resolve…

Dutech —New York, NY

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware; respond to queries either in…

Wildfire Defense Systems, Inc. —Bozeman, MT3.2

Ability to help clients with problem solving, identify and develop strategies to support client requests, manage deliverables to meet project schedule and…

Epic HR LLC —Tolleson, AZ5

Oversees all telephone changes, including routing for seating assignments. Manages and develops upgrades to the company's telephone system at the national and…

webfx.com —Harrisburg, PA4.4

On-site, state-of-the-art training amenities to facilitate departmental trainings, industry-related updates, and monthly Lunch-and-Learns.

Focus Technology —New York, NY3.5

Strong knowledge of help desk procedures and best practices. Help desk: 1 year (Preferred). Knowledge of computer hardware components and troubleshooting…

Diagnostic Pathology Medical Group, Inc. —Sacramento, CA2.7

Ability to develop and implement technical standards, procedures, and guidelines. Utilize SQL & Crystal Reports to generate business analytics for various…