20 Best customer success manager jobs (Hiring Now!)

Account Sales Manager (Birmingham)
Royal Brass and Hose —Hueytown, AL
Good, safe driving record and valid driver’s license. Keeps notes on previous sales calls. Uses technology tools supplied by RBH to improve customer service and…
Estimated: $70.9K - $89.7K a year
Customer Success Manager
DriveCentric —St. Louis, MO
In addition, after your 1 year anniversary, you will be eligible for a 10% share of the dividend income and you will receive your first bonus the following…
$50,000 - $60,000 a year
Quick Apply
Customer Success Manager
SunnyMac Solar —Wilmington, DE
(entering service requests and triaging rebate/service calls). Manage project risks and implement mitigation strategies. (target days in status goals).
$45,000 - $60,000 a year
Quick Apply
Customer Success Manager
Millard Roofing —Omaha, NE
A proven track record of initiating and driving successful change in small to medium-sized businesses transitioning to standardized processes.
From $50,000 a year
Quick Apply
Customer Success Manager
Viking Contractors LLC —Edina, MN
Have a valid driver’s license and reliable transportation capable of carrying a ladder and other tools. Customer Success Managers are responsible for promptly…
Estimated: $66.8K - $84.6K a year
Quick Apply
Customer Success Manager/Inside Sales
Serena Sleep Solutions —Lakeland, MN
Do you have exceptional interpersonal skills, excel in establishing strong customer relationships, and have a proven track record of success?
$60,000 - $100,000 a year
Quick Apply
2d
Senior Client Success Manager
Ecom Degree University —Remote
At least 3 years of experience in customer success, account management, or a related field. A customer-centric approach with a focus on driving customer…
$74,896 - $83,254 a year
Quick Apply
5d
Customer Account Manager
Salt Money —Miami, FL
Bachelor's degree or a related field. Strong knowledge of payment processing solutions, including payment gateways, virtual terminals, mobile payments, and e…
$40,000 - $47,000 a year
Quick Apply
9d
Customer Success Manager - EMR
Forum Health LLC —Flint, MI
Develops weekly reporting of the number of trainings, training one-on-one’s, add-on sales, cancellations, and outbound customer calls.
$25 - $28 an hour
Quick Apply
4d
Customer Success Manager
Revenova, LLC —Remote
Bachelor’s degree in Business, Marketing, Logistics, or a related field. Lead the onboarding process for new clients, ensuring a smooth transition and effective…
$90,000 a year
Quick Apply
2d
Customer Success Manager
TapestryHealth —Remote
Work closely with the Project Management and Corporate Account Management teams to ensure a smooth transition from implementation and to drive strong…
Estimated: $74.6K - $94.5K a year
Quick Apply
5d
Project Manager- Customer Success Specialist
Wasatch Container —North Salt Lake, UT
Develop a thorough understanding of manufacturing capabilities. Project management experience in a manufacturing environment preferred.
$20 - $25 an hour
Quick Apply
Customer Success Manager (Nearpod)
Renaissance —Remote
Build, lead, and leverage key partner relationships to build awareness across the entire district; and develop a communication cadence with customers to…
$68,000 - $80,000 a year
Quick Apply
5d
Account Manager /Business Development Sales Specialist
Dr Balcony —Tustin, CA
Proven experience in sales, customer service, or a related field. Bachelor's degree in Business, Marketing, or a related field. Paid time off and holidays.
From $25 an hour
Quick Apply
Customer Success Manager, 1:Many
HackerOne —Remote
Support customers with escalations and keep them up to date on progress toward resolution in the event of any technical or hacker mediation issues.
$81,000 - $87,000 a year
Quick Apply
2d
Head of Onboarding and Customer Success
Confidential Posting —Austin, TX
Overseeing onboarding team, leading each functional area of the team, act as the Onboarding subject matter expert for team specialist, advisors and internal…
$115,000 - $150,000 a year
Quick Apply
4d
Client Success Manager
Acumen IT, LLC —Greenville, SC
*Results-Driven:* Proven ability to achieve and exceed performance targets, with a focus on driving revenue growth and client retention.
$60,000 - $70,000 a year
Quick Apply
6d
Customer Success Manager
Linewize by Qoria —Remote
Manage a portfolio of existing customers, with a goal of increasing customer usage and supporting customer concerns via email outreach, phone calls, meetings,…
$85,000 - $100,000 a year
Quick Apply
11d
Customer Success Manager
HiHello —Remote
In this role, you will own the entire relationship of assigned customers, including onboarding, implementation, training, adoption, retention, renewal…
$60,000 - $90,000 a year
Quick Apply
4d
Customer Success Manager
Ceros —Remote
Our growing suite of cloud-based tools is specifically designed to empower professional creators, enabling them to push beyond their design boundaries and…
$70,000 - $100,000 a year
Quick Apply
2d

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Account Sales Manager (Birmingham)

Royal Brass and Hose - Hueytown, AL

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Job Details

Full-time Estimated: $70.9K - $89.7K a year

Benefits

Profit sharing
Health insurance
Dental insurance
Vision insurance
401(k) matching
Employee stock ownership plan

Qualifications

Microsoft Powerpoint
Microsoft Excel
Sales
Outside sales
High school diploma or GED
Analysis skills
Driver's License
Bachelor's degree
Computer skills
OEM
Mechanical knowledge
Negotiation

Full Job Description

Royal Brass and Hose

Since 1949 Royal Brass and Hose has been a distributor of high-quality mobile equipment products like hydraulic and pneumatic parts, hoses, fittings, fasteners, adapters, and more. Our solutions, expertise and service excellence empower customer success.

We are employee-owned! Royal Brass and Hose has been an ESOP since 2018. In addition, we offer a competitive benefits package including 401K match, health, vision and dental insurance, voluntary group insurance and company profit sharing.

Job purpose

Responsible for selling all Royal Brass and Hose products to new and existing accounts by developing relationships to achieve profitable sales volume and margin growth in assigned accounts.

Essential Job Functions

Account Management: Expands sales within existing accounts, focuses on customer service, develops positive relationships with key decision makers, understands and responds to customer needs, tracks, and monitors account activity.
Customer Focus: Identifies and understands customer’s business operations and needs clearly. Ensures customer satisfaction, sets realistic customer expectations, solves customer problems, meets commitments to customers, maintains focus on “exceptional customer service”.
Problem Solving & Initiative: Anticipates and prevents problems, defines problems, overcomes obstacles, generates alternative solutions, helps solve team problems and new responsibilities.
Product Knowledge: Understanding of Royal Brass and Hose part number, knows and explains product features/benefits, understands/sells the full product line, understands customer’s business operations, and needs, understands/ responds to the competition, applies market knowledge.
Sales Goals: Achieves sales and margin goals and meets new business development goals. Accurately assess the available potential sales at each assigned account. Annually develops detailed sales plans, forecasts sales.
Sales Organization: Submits accurate and timely sales reports, maintains account records, uses samples/literature efficiently, maintains company equipment, uses consultants efficiently, maximizes promotions and incentive programs.

Other Duties and Responsibilities

Account Sales Manager meets or exceeds their sales growth target.
Account Sales Manager has regular ‘planned’ contact with key customers to identify future needs, each interaction is to move a growth opportunity to the next buying stage or improve relationship.
Assist in training and monitoring VMI drivers to assure consistent, timely and high-quality service.
Account profiles on key accounts are up to date and accurate. Keeps notes on previous sales calls.
Has effective methodology for collecting processing, storing, and using information about competitors. (Differentiation Playbook)
Understand strengths and weaknesses of competitor’s and their products and service offering (Differentiation Playbook).
Proactively seeks product and market information from vendors.
Maintains systems for keeping information about products and services.
Consistently submits accurate and on time reports like, Sales Funnel & Target accounts
Uses technology tools supplied by RBH to improve customer service and increase sales.
Proactively looks for opportunities to improve our performance with customers and reports deficiencies to upstream stakeholder using the QIR form.
Outline a plan to achieve an agreed upon skill development objective. In the areas of listening, prospecting, qualifying, probing, negotiation, presentations, etc.
Uses vendor incentive or assistance programs to grow sales.
Qualifies in the various incentive programs yearly.

Qualifications

High school diploma or GED- Bachelor’s degree preferred.
Has 10 years of successful outside sales experience with related products and markets preferred.
Demonstrated understanding and application of effective selling strategies and techniques.
Effective listening, communications (verbal and written) and negotiating skills.
Strong analytical and problem-solving skills.
High level of motivation, passion, integrity, and mechanical aptitude.
Strong computer skills (EXCEL, POWER POINT, WORD).
Good, safe driving record and valid driver’s license.
Has worked in a team environment, successfully given sales presentations to customers one on one and in groups and appropriate business acumen to manage a sales territory for achieving growth and gross profit goals.
Industrial distribution experience is preferred.
OEM and MRO experience desirable- oilfield experience is a plus.
Experience in hose or fluid power industry is also a plus.
Drug free.
Not restricted by an applicable non-compete or non-solicitation agreement.

Working conditions

Work is mostly performed in a temperature-controlled vehicle or customer location possible outside, some office environment

Physical requirements

Ability to drive and travel to customer sites regularly with occasional overnight travel (20% min).
Able to work 8 hours standing, bending, and walking
Ability to see both far and near obstacles and reports
Cognitive ability to work independently, solve problems, comprehend, and plan for client needs, meeting, conduct sales presentations to several clients.
Able to lift 50 lbs.

PI241929247

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