20 Best Patient Accounts Representative jobs (Hiring Now!)

Accounts Receivable Representative
The University of Chicago —Chicago, IL
Responsible to make insurance follow-up phone calls to payers as well as update and process accounts/claims for submission to third party.
$21.06 - $30.83 an hour
Patient Services Representative
DentFirst Dental Care —Atlanta, GA
The job responsibilities include submitting insurance claims and working the ATB as well as answering and scheduling appointments through the phone and in…
$17 - $22 an hour
Quick Apply
11d
Patient Scheduling Representative
Lott Physical Therapy and Fitness Center —Corsicana, TX
This is not an entry level position. Has good basic math skills for collecting payments. He/she is pleasant and personable with all clinic staff and patients.
$15 - $16 an hour
Quick Apply
9d
Patient Accounts Representative
Boston Children's Hospital —Boston, MA
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance,…
Patient Account Representative - Family Medicine Residency Programs Casper
University of Wyoming —Casper, WY
Provide exceptional customer service in response to high volume of incoming calls regarding account status. Provide customer service to all patients and answer…
$35,208 - $41,304 a year
Patient Service Representative
Metro Vein Centers —Macomb, MI
Welcomes patients and visitors to the clinic by greeting in person, via phone, email, or online chat, to provide support and services. Lift up to 15 pounds.
$18 - $21 an hour
Quick Apply
2d
Account Manager / Concierge Representative
Empowered Aesthetic Solutions —Remote
*Lead Follow-Up:* Proactively follow up with leads generated through various marketing channels, engaging with potential patients to understand their needs and…
$50,000 - $55,000 a year
Quick Apply
11d
Administrative Assistant/Patient Account Representative
Hale Kapuna Heritage Home —Koloa, HI
Meets with guests and families upon admission and at discharge to discuss insurance coverages and financial arrangements. High School Diploma or GED equivalent.
$25.85 an hour
11d
Patient Services Representative II
Stanford Health Care- University Health Care Alliance —Menlo Park, CA
Under general supervision, operates as part of the care team performing a variety of functions such as greeting patients, patient registration, insurance…
$25.03 - $31.91 an hour
Quick Apply
3d
Dentist - Located in Lakeport, CA
Lake County Tribal Health —Yuba City, CA
Use of standard dental instruments and equipment, including dental x-ray, office equipment, computer, telephone, calculator, copiers, and fax.
$250,000 - $350,000 a year
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Education Outreach Representative-Medicare
Presbyterian Healthcare Services —Albuquerque, NM
Completes all required training to remain current with state and federal regulations related to Medicare programs and PHS/PHP policies and procedures; maintains…
Up to $32.17 an hour
12d
Patient Representative
The Steadman Clinic —Vail, CO
Performs front desk duties for the clinic: answers phones, directs calls to appropriate department, greet patients in a friendly & helpful manner, assists…
$22 - $24 an hour
Quick Apply
11d
Patient Accounts Representative
St. Vincent's Hospital Westchester —Harrison, NY
Pay: $18.50-$22/hr. TO MAINTAIN ALL ASPECTS OF THE THIRD PARTY AND SELF PAY BILLING PROCESS INCLUDING FOLLOW-UP IN AN ACCURATE AND TIMELY MANNER.
$18.50 - $22.00 an hour
Quick Apply
Patient Account Representative - Treasure Valley Hospital
SCA Health —Boise, ID
(Thorough follow-up includes timely processing of referred accounts through remittances, ledgers audit trails, outstanding claims report, telephone and/or…
From $19 an hour
3d
Patient Services Representative
Kidney Specialists Of Southern Nevada —Las Vegas, NV
Answer all incoming calls from patients, teammates, and providers. Makes inbound and outbound calls for scheduling new patients, hospital follow-ups and new…
Estimated: $29.3K - $37.1K a year
Quick Apply
2d
Customer Service Representative
Aeroflow Healthcare —Asheville, NC
1+ year experience in a customer service related field. Schedule patients for PAP delivery and clinical appointments. High school diploma or GED.
$18 an hour
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Prior Authorization Specialist, Patient Access Representative
Beacon Clinic —Coeur d'Alene, ID
Understanding of the third-party review process, payer funding and authorization procedures to ensure payment, and government/state payers, including…
From $20 an hour
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9d
Patient Accounts Representative (Atwater)
Golden Valley Health Centers —Atwater, CA
Researches and answer questions regarding accounts. Runs insurance credit card payments daily. Accept and post patient payments over the phone and into patient…
$21.46 - $22.53 an hour
Quick Apply
Insurance Follow up Representative II
Novant Health —Charlotte, NC
Clear and pleasant speaking voice on the telephone, hearing acuity that allows for understanding over the telephone, prolonged sitting, visual abilities and…
Estimated: $38.5K - $48.7K a year
2d
PATIENT SERVICE REPRESENTATIVE
SOFHA EMPLOYMENT SERVICES INC —Johnson City, TN
Answers, screens, and routes calls to appropriate individuals. Responds to emergency calls according to established procedures.
Estimated: $30.1K - $38.2K a year
Quick Apply
2d

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Accounts Receivable Representative

The University of Chicago - Chicago, IL

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Job Details

Full-time $21.06 - $30.83 an hour

Qualifications

Microsoft Word
Microsoft Excel
EDI
Writing skills
English
Microsoft Office
High school diploma or GED
CPT coding
EMR systems
Epic
Medical terminology
Documentation review
Communication skills

Full Job Description

Department

BSD UCP - Revenue Cycle - Cash Application

About the Department

The Biological Sciences Division (BSD) and the University of Chicago Medical Center (UCMC) are managed by a single Dean/Executive Vice President and comprises the largest unit of the University, accounting for 60% of its annual budget. All physician, hospital, and clinic services are managed through the Medical Center, which is a $1.3 billion enterprise. The BSD includes the Pritzker School of Medicine, approximately 20 academic units, degree granting committees, and research centers and institutes. The BSD is located on the University's main campus in Hyde Park, ten minutes south of downtown Chicago. BSD's patient care operations are conducted primarily at the University of Chicago Hospital and clinics, which share the same campus.

The University of Chicago Practice Plan (UCPP) is the central organization that supports the clinical activity of nearly 850 clinically active faculty practicing at the University of Chicago. These clinically active faculty collectively form the University of Chicago Physicians Group (UCPG). The University of Chicago Physicians' Group (UCPG) is a component of the physician practice plan for the University of Chicago. The UCPG department provides billing services for medical services provided by University physicians and manages the accounts receivable collection and reporting processes for the Biological Sciences Division (BSD) departments. Each physician is a faculty member and is based in a specified department in the BSD.

Job Information

Job Summary:

Responsible for assisting the revenue cycle team by performing one or more aspects of routine physician revenue cycle billing. Communicate and work with the University and UCM department, patients, payers and other external entities to obtain the necessary information to process claims, collect cash and reduce AR.

Responsibilities:

Research missing payments via invoices routed to Epic WQs by follow up staff, including, but not limited to:
Reviewing and understanding the cash receivables process.
Reviewing and understanding how payments are posted within the Epic System.
Accessing various insurance portals to review payment/denial details.
Contacting various insurance vendors to locate/reissue checks sent to the incorrect location.
Updating payment demographics with insurance vendors.
Review and correct potential payment posting issues identified by the follow up staff.
Ensures all eligible payments received are posted correctly and timely. This includes manual lockbox and ACH payments.
Perform patient and insurance inquiries for various revenue cycle activities; such as working denials, no activity follow-up accounts, registration related functions, eligibility inquires, and other activities that contribute to AR/Account Resolution.
Perform revenue cycle activities to resolve the account balance, such as resolving claim edits, rejections, resolve complex Provider level adjustments (PLBs), credit balances, applying payments and adjustments to accounts.
Responsible to make insurance follow-up phone calls to payers as well as update and process accounts/claims for submission to third party.
Work with IT to resolve EDI file load errors and work with payers to resolve missing remit file issues.
Communicate with revenue cycle experts regarding the necessary medical records and clinical and/or billing information needed from the department to resolve accounts and escalate issues. when appropriate to revenue cycle experts and/or manager.
Complete daily payment batch reconciliation and create/update accounts within the billing system.
Responsible for following up with payors and/or vendor websites to obtain documentation not received with payment.
Assist in tasks related to projects and in the development, coordination and review of procedures.
Correspond with internal and external constituents to obtain appropriate documentation and/or information in an effort to resolve the account.

Competencies:

Ability to participate as a member of the staff in identifying priorities for the work unit and participate as a member of a work group or team.
Ability to interact and communicate with clarity, tact and courtesy with patrons, patients, staff, faculty, students and others.
Ability to work with supervision to identify and describe work task priorities.
Ability to recognize and resolve or refer problems and conflicts.
Ability to negotiate and manage interpersonal communication effectively.
Ability to understand medical terminology/documentation and basic documentation such as help screens and departmental handouts.
Ability to handle multiple concurrent tasks in a competent and professional manner in a fast paced atmosphere.
Ability to solve problems independently with limited direction from the supervisor.

Additional Requirements

Education, Experience, or Certifications:

Education:

High School Diploma required.

Experience:

Previous experience with physician billing required.
Previous Epic Experience preferred.
Previous experience using electronic medical records systems preferred.
Previous experience with diagnosis and CPT coding terminology required.
Previous experience working with third party payor rules, procedures and policies in physician billing required.
Medical terminology certification preferred.

Technical Knowledge or Skills:

PC experience and MS Office (Word and Excel) required.
Ability to communicate effectively in English, both orally and in writing required.
Ability to use or learn to use a range of position related software applications required.
These may include standard software packages as well as networked systems, email, the internet and other types of information required.

Working Conditions and Physical Requirements:

Office environment.

Pay Range:

$21.06 - $30.83 hourly

Required Documents:

Resume (required)
Cover Letter (required)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Benefit Eligibility

Yes

Requires Compliance with University Covid-19 Vaccination Requirement

Pay Frequency

Hourly

Pay Range

Please refer to Additional Requirements to see the pay ranges

Scheduled Weekly Hours

Union

024- Local 743, I.B.T. Clerical

Job is Exempt

Drug Test Required

Motor Vehicle Record Inquiry Required

Health Screen Required

Posting Date

2024-03-18

Remove from Posting On or Before

2024-09-18

Posting Statement:

The University of Chicago is an

Affirmative Action/Equal Opportunity/Disabled/Veterans

and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the

University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via

Applicant Inquiry Form.

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at:

http://securityreport.uchicago.edu

. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

Apply Now

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